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Sutton Ford
Matteson, IL
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,493 reviews
May 21, 2020
Sutton Ford always makes me feel like I and my auto problems are important. They are expediant and always resolves my issues with a smile, particularly, Melissa and Jamie. I recently had an informati problems are important. They are expediant and always resolves my issues with a smile, particularly, Melissa and Jamie. I recently had an informative and appreciative experience with Latoya in sales (used). Latoya was helpful in making my decisions. More
by lharris2
Verified Customer
May 20, 2020
Melissa is fantastic and always takes care of my baby which is my car she always has a positive attitude even amongst this pandemic She always keeps me informed on all the details of my car which is my car she always has a positive attitude even amongst this pandemic She always keeps me informed on all the details of my car More
by marcusjbowman
Employees Worked With
May 20, 2020
Everyone was very pleasant to work with. Did not feel pressured at all and was made to feel very comfortable throughout the entire buying process. pressured at all and was made to feel very comfortable throughout the entire buying process. More
by kt6681
Employees Worked With
Abe in sales, and a man in finance dept (feel bad I can’t recall his name)
May 20, 2020
Always a pleasure dealing with Sutton Ford ( Jillian, Jamie, Melissa & the cashiers. Everyone iis professional, they take care of your problem & explain along the way to make sure you understand. Jamie, Melissa & the cashiers. Everyone iis professional, they take care of your problem & explain along the way to make sure you understand. More
by KVCIHLAR19
May 20, 2020
I had such a pleasure experience buying my first car at Sutton Ford! From the moment I requested information online, to coming in to test drive the car, and actually buying a car, it could not have gone mo Sutton Ford! From the moment I requested information online, to coming in to test drive the car, and actually buying a car, it could not have gone more smoothly. The service was prompt and friendly! It was an all around wonderful experience and I got an amazing car for a great price! More
by Nicole
Employees Worked With
Other Employees :
Abe Ascencio, LaToyta McDonald, Brittani Ashley Culpepper, Randy Mohrbach
May 18, 2020
I had been trying to get service for my car for over a month. Sutton was the only one that took me seriously. Thank you for that. month. Sutton was the only one that took me seriously. Thank you for that. More
by queenmother45
Employees Worked With
May 18, 2020
I have always had a great service experience with the service department. Very accommodating and courteous. Melissa is an outstanding asset to your organization. My AutoButler service could have been bet service department. Very accommodating and courteous. Melissa is an outstanding asset to your organization. My AutoButler service could have been better. White spots on leather interior and white particles in seams of seats. More
by hotandcoolfans
Employees Worked With
May 18, 2020
Car serviced 5/14 for oil change and trans flush. On 5/15 check engine lamp came on Called Saturday and was informed service dept would open on Mon. On today's visit I was informed that purge valve was n check engine lamp came on Called Saturday and was informed service dept would open on Mon. On today's visit I was informed that purge valve was needed. I was told that this had nothing to do with the works and trans flush performed on 5/14. I am very disappointed a a bit suspicious More
by Claricehart69
Employees Worked With
May 14, 2020
Sutton Dealership is where I take my car for services. There Services Department representative does a great jobs with getting the customers checked in and reviewing what services needed . There Services Department representative does a great jobs with getting the customers checked in and reviewing what services needed . More
by AMAZINGJJ
