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Sutton Ford
Matteson, IL
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,493 reviews
June 04, 2020
I was in for an oil change and to deal with a recall notice. I told that due to the number of vehicles ahead of me that it would take 45 min to an hour before they could work on the vehicle. Then an add notice. I told that due to the number of vehicles ahead of me that it would take 45 min to an hour before they could work on the vehicle. Then an additional 30 min to deal with the recall issue to include wash and vacume. I was in and out within an 45 minutes of showing up. I was very thankful for waiting and appreciative of them getting me in and out in the time that they did. More
by jlstemley3294
Verified CustomerEmployees Worked With
May 30, 2020
Chatman was great. Very honest and up front from beginning to end. If you are looking to buy a used or new car at Sutton, I highly recommend requesting him as your salesperson. beginning to end. If you are looking to buy a used or new car at Sutton, I highly recommend requesting him as your salesperson. More
by Brian
Employees Worked With
Chatman Farland
May 26, 2020
Excellent job! Car is done on schedule . They matched competitors prices and Jilian Stanford is very nice to explain. about my rebate and she makes sure my coupon and rewards points from my Ford pass are competitors prices and Jilian Stanford is very nice to explain. about my rebate and she makes sure my coupon and rewards points from my Ford pass are used. Thanks for taking care Explorer!!!! More
by thomas.madelyn59
May 25, 2020
Great service and sales people, was very pleased with the professional attitudes that was shown to me not only during my purchase/service but also afterwards, highly recommended Sutton Ford. professional attitudes that was shown to me not only during my purchase/service but also afterwards, highly recommended Sutton Ford. More
by kwasihanson93
May 25, 2020
I was treated very respectfully during my visit. My vehicle was handed in a professional and timely manner. I have never had a bad experience at this dealership. A+ Service. vehicle was handed in a professional and timely manner. I have never had a bad experience at this dealership. A+ Service. More
by adambadie
Employees Worked With
Harris,Jessica
May 25, 2020
Great customer service! I can’t thank this team enough for the best customer interaction and quick service. I felt very welcome here. Thanks again! for the best customer interaction and quick service. I felt very welcome here. Thanks again! More
by Esaucedo
Employees Worked With
May 24, 2020
The service department did a wonderful job repairing my car and I hope that the service continues and not get complacent. Thank you for your service. car and I hope that the service continues and not get complacent. Thank you for your service. More
by LOTTIESGIFTS1
Employees Worked With
Other Employees :
Cree Lyons, Eric Eric, Allen Taloff
May 23, 2020
Thank you for your service I love the way you guys treated me and my car I really hope to see you guys again thank you treated me and my car I really hope to see you guys again thank you More
by floydhughes708
Employees Worked With
I don’t know , Brittani Ashley Culpepper, Ron Eng, Michael Anthony
May 22, 2020
Repair problem was diagnosed and fixed properly. The problem was the air conditioner blowing hot air. The service department was comfortable and car was washed when repairs were finished. Thanks problem was the air conditioner blowing hot air. The service department was comfortable and car was washed when repairs were finished. Thanks More
by Karis219
Employees Worked With
May 21, 2020
Great experience at Sutton Ford. The staff there is so kind. The service department let me know every step they were taking on my vehicle. Thanks for taking good care of my vehicle kind. The service department let me know every step they were taking on my vehicle. Thanks for taking good care of my vehicle More
by moneejimerson
Employees Worked With
Eric Eric
