
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,493 reviews
I love the service from this dealership. They possess class and dignity and respect for the customers. Purchasing a ford was a good decision on my part. class and dignity and respect for the customers. Purchasing a ford was a good decision on my part. More
They have Excellent Customer service everyone there is so polite they make you feel like family not a Customer. They inform every step of the way. polite they make you feel like family not a Customer. They inform every step of the way. More
Walt's picks In my entire 69 years of having purchased various automobiles and SUVs, Sutton Ford has by far, rendered the very best customer service experience, du In my entire 69 years of having purchased various automobiles and SUVs, Sutton Ford has by far, rendered the very best customer service experience, during a pre-owned vehicle purchasing transaction. I just want to humbly thank, two very professional certified sales and licensing specialists, who kept me engaged during every phase of the transaction. Those two individuals would be, Ms. Anita Sutton, from car sales, and LaToya McDonald, from the Finance Department. From beginning to end, these individuals were very professional, friendly, courteous, sensitive, and understanding. I do hope that Ms. Sutton and LaToya McDonald, will continue to be with Sutton Ford, for many years to come. The customer service rendered by these two professionals, is the reason many customers continue to return to Sutton Ford, for vehicle service, purchase, parts, trade-in, and very fair and compassionate car deals. I initially heard about Sutton Ford through my daughter, who had recently purchased a 2008 pre-owned Lincoln SUV. Upon her purchase of the Lincoln, my daughter had highly recommended that I call Ms. Sutton, to determine my opportunities and chances for purchasing a very quality vehicle. That decision to call, was a very good one for me, because it subsequently and successfully, allowed me to secure a high-quality pre-owned 2014 Ford Edge. Since the purchasing of my vehicle, I have recommended Sutton Ford to many other individuals, and do hope that Ms. Anita Sutton and Ms. LaToya McDonald, will continue to be with Sutton Ford, for many years to come. These two professionals are probably the reason, that so many people and returning customers, continue to stay with this dealership, time and time again. More
The service was immaculate; my salesperson Ms Jackson was able to find me exactly what I was looking for with zero pressure, and was able to competently answer any and all questions I had. The Finance depart able to find me exactly what I was looking for with zero pressure, and was able to competently answer any and all questions I had. The Finance department’s Ms. McDonald was also very kind and professional and got me in and out in record time. Smoothest experience ive ever had. More
Good people to do business with. Understanding, swift, pleasant, knowledgeable. Never had a problem. Will b back. Jamie very pleasant to work with. Thanks for being there. pleasant, knowledgeable. Never had a problem. Will b back. Jamie very pleasant to work with. Thanks for being there. More
I love this dealership. The dealership is clean. The employees are very polite and professional. I would recommend this dealership to my friends and family. employees are very polite and professional. I would recommend this dealership to my friends and family. More
It’s always a pleasure doing business with Jaime Vasquez... we have been doing business for a lease 10 or 15 years and it’s always a pleasant experience. Vasquez... we have been doing business for a lease 10 or 15 years and it’s always a pleasant experience. More
The service center is courteous , professional and friendly. They stayed in contact for updates and additional problems they discovered once they began working on my car. All of my concerns were addre friendly. They stayed in contact for updates and additional problems they discovered once they began working on my car. All of my concerns were addressed! More