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Sutton Ford
Matteson, IL
4,492 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,492 reviews
June 18, 2020
Service department goes above & beyond to make sure you're completely satisfied. My vehicle was fixed ahead of the time it was promised to me. you're completely satisfied. My vehicle was fixed ahead of the time it was promised to me. More
by Ferrell,Danielle
Verified CustomerEmployees Worked With
Eric Eric
June 18, 2020
All of the agents at Sutton Ford are polite, friendly, kind ,and knowledgeable. The service is always prompt and correctly done. Thank God for agents like Melissa LeBran. Sutton Ford is five stars. kind ,and knowledgeable. The service is always prompt and correctly done. Thank God for agents like Melissa LeBran. Sutton Ford is five stars. More
by Bjwashington26
June 17, 2020
I am very pleased my new vehicle and the sales person was very professional. I just wish I could have gotten it at a better percentage rate. was very professional. I just wish I could have gotten it at a better percentage rate. More
by jones.dregina57
Employees Worked With
Ackram, Anita Sutton
June 17, 2020
We've been with Sutton Ford since Capital Lincolns closing. Always happy with tha service we've received through the years, from the phone call to set an appointment through to paying the cashier. closing. Always happy with tha service we've received through the years, from the phone call to set an appointment through to paying the cashier. Everyone is courteous, respectful informative and honest. More
by Margiesplace53
Employees Worked With
June 16, 2020
Professional! Jillian, made the appointment to address the issue with my windshield. I arrived and everything was done according to my expectation, including receiv Jillian, made the appointment to address the issue with my windshield. I arrived and everything was done according to my expectation, including receiving a "nice clean car" when I picked it up. Jillian is the greatest! More
by mheavysouth2
Employees Worked With
June 15, 2020
I was mailed a coupon for an oil change, upon arrival I was told that the coupon did not applied to my F-150 truck I had to pay an additional $25, very misleading information and unhelpful employees. was told that the coupon did not applied to my F-150 truck I had to pay an additional $25, very misleading information and unhelpful employees. More
by abillups4
Employees Worked With
June 15, 2020
Because you are in the area this is why I come here and I like the service you provide me and my family thank you like the service you provide me and my family thank you More
by killerb747
June 15, 2020
Everyone is so great, helpful and pleasant. Thanks for your attention Everyone wore masks to help out with the Covid19 virus. We waited for the car to be serviced less than a hour. My car drives great. We your attention Everyone wore masks to help out with the Covid19 virus. We waited for the car to be serviced less than a hour. My car drives great. We will be coming back in the future. Thanks again More
by gcloud
Employees Worked With
June 15, 2020
I had the Auto Butler service. The car looked and smelled awesome when I picked it up. Everyone friendly and helpful. Sutton Ford is great. smelled awesome when I picked it up. Everyone friendly and helpful. Sutton Ford is great. More
by YOUGOTVI
Employees Worked With
June 14, 2020
I love the service from this dealership. They possess class and dignity and respect for the customers. Purchasing a ford was a good decision on my part. class and dignity and respect for the customers. Purchasing a ford was a good decision on my part. More
by goldeny
Employees Worked With
