Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sutton Ford
Matteson, IL
4,492 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,491 reviews
June 28, 2020
Great service! Anytime we need anything, Melissa takes care of it. She always keeps us updated on time and service with our car and always has a smile on her face! care of it. She always keeps us updated on time and service with our car and always has a smile on her face! More
by Christi
Verified CustomerEmployees Worked With
June 28, 2020
Great dealership awesome customer service. The service team at quick lanes always break down any issues and give you options on what is the best solution to repair your automobile. team at quick lanes always break down any issues and give you options on what is the best solution to repair your automobile. More
by Beck1914
June 28, 2020
I was disappointed when I recently found out I had a better loan offer than what was presented to me. I wish they gave me an option to choose which loan i wanted to use. My battery died within a month better loan offer than what was presented to me. I wish they gave me an option to choose which loan i wanted to use. My battery died within a month which I had to spend almost $200 to replace it. I don't know if I would return to trade in my vehicle Ask lots of questions More
by abrown
Employees Worked With
LaToyta McDonald, matt monix
June 28, 2020
They always provide excellent service!!! I’ve been coming there since 2013 and I continue to come there for that reason, I’ll continue to go for the service there since 2013 and I continue to come there for that reason, I’ll continue to go for the service More
by asista2him
Employees Worked With
June 28, 2020
I have been a Sutton Ford customer for almost 10 years and the customer service is one of the best. I will always use Sutton Ford for all my car needs. and the customer service is one of the best. I will always use Sutton Ford for all my car needs. More
by sukina25
June 28, 2020
I am well pleased with the services and great customer service. From the time you step in the door it’s always a smile as nd eagerly to help you. service. From the time you step in the door it’s always a smile as nd eagerly to help you. More
by blessed5015
June 28, 2020
Jessica at quicklane was friendly and helpful. Fairly quick service for being a walk in on a Thursday afternoon. Always a positive experience with the quicklane. quick service for being a walk in on a Thursday afternoon. Always a positive experience with the quicklane. More
by kurt_murray
Employees Worked With
Jessica
June 28, 2020
I love the saleswoman that helped me ahe was so helpful i would definitely recommend this place i cant complain whatever i needed they were very helpful. i would definitely recommend this place i cant complain whatever i needed they were very helpful. More
by GODEN87
Employees Worked With
LaToyta McDonald, Anita Sutton
June 28, 2020
This dealership hires the worst people. Several of the African American males that work there sexually harass the female staff and the customers. On a brighter note, the sales department is very good! African American males that work there sexually harass the female staff and the customers. On a brighter note, the sales department is very good! More
by CINERALLA.CHI
Employees Worked With
Other Employees :
White Cashier lady. Zero stars, Cree Lyons, Michael Miller, Anita Sutton, Eric Eric, Dave Pleckham, Allen Taloff
June 28, 2020
Great experience yes most definitely!!! They made it very easy to test drive the vehicle and then to purchase sales and staff were great will definitely come back easy to test drive the vehicle and then to purchase sales and staff were great will definitely come back More
by muchee-one
