Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sutton Ford
Matteson, IL
4,491 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,491 reviews
June 28, 2020
Great team and Black owned , I wish that I could have met Nate. Sutton the owner. Will return for service real soon. Thank you Sutton Ford. Nate. Sutton the owner. Will return for service real soon. Thank you Sutton Ford. More
by mcdmel78
Verified Customer
June 28, 2020
They’ve always been very promote with my vehicle. I’ve always been informed of anything that my vehicle needed. Very pleasant business and service. always been informed of anything that my vehicle needed. Very pleasant business and service. More
by JUST4STAR
June 28, 2020
Great customer care and quick services. They go above and beyond for their customers and I really appreciate their professionalism and kindness. Thank you very much. beyond for their customers and I really appreciate their professionalism and kindness. Thank you very much. More
by Sanchez
June 28, 2020
I love the care and consideration I received from Lester Jackson. He went over and beyond to meet our needs. Sutton Ford is my dealership! Jackson. He went over and beyond to meet our needs. Sutton Ford is my dealership! More
by daricewhitted
Employees Worked With
June 28, 2020
She was fantastic help me with a question on my car she took the time to go out to another Lincoln car and make a comparison came back to me with the answer I was very pleased took the time to go out to another Lincoln car and make a comparison came back to me with the answer I was very pleased More
by marcusjbowman
Employees Worked With
Brittani Ashley Culpepper
June 28, 2020
Love the service I always receive from Melissa and the Lincoln service team. They are amazing. Brian takes care of my baby and I appreciate them all. Lincoln service team. They are amazing. Brian takes care of my baby and I appreciate them all. More
by smprentiss
June 28, 2020
Dealer options added to the vehicle never disclosed before coming in. Sent the title and extra key to your dealership and you can’t seem to find them. Very unpleasant experience. before coming in. Sent the title and extra key to your dealership and you can’t seem to find them. Very unpleasant experience. More
by jabt0850
Employees Worked With
Don’t know anyone’s names.
June 28, 2020
Hands down best customer service I’ve ever head the pleasure of working with, Melissa handled all of my problems in a timely fashion and I was very pleased with the work that was done! pleasure of working with, Melissa handled all of my problems in a timely fashion and I was very pleased with the work that was done! More
by kyle.jane94
June 28, 2020
So thankful to get my car repaired. The car was clean and the drive is excellent. I appreciate the updates. I took longer for the parts but I understand d. and the drive is excellent. I appreciate the updates. I took longer for the parts but I understand d. More
by torjp
Employees Worked With
June 28, 2020
The place was clean and cool ,the employees were happy and helpful. The sales representative was very knowledgeable and Professional about all the cars and suv and helpful. The sales representative was very knowledgeable and Professional about all the cars and suv More
by alyecebaldwin
