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Sutton Ford
Matteson, IL
4,492 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,492 reviews
June 29, 2020
Very Friendly professional service, never have any issues, pretty much always in and out. I think they should wash each and every customer vehicle 🚗 that get service issues, pretty much always in and out. I think they should wash each and every customer vehicle 🚗 that get service More
by morseck4
Verified CustomerEmployees Worked With
Cree Lyons
June 29, 2020
Everything went well and the staff was nice and friendly. Thank you. This is all I have to say. 🤔🙂 except be safe and keep the good work up. friendly. Thank you. This is all I have to say. 🤔🙂 except be safe and keep the good work up. More
by CHAJEAN23
Employees Worked With
June 29, 2020
Unhelpful and disrespectful ,,they just need your money, randy was rood ,,they take care of just when they know they going to get your money randy was rood ,,they take care of just when they know they going to get your money More
by Sam im
Employees Worked With
Randy Mohrbach, matt monix
June 29, 2020
Jessica harris was very professional personable as well as very helpful and informative everyone I've had the pleasure to interact with was the same that lets me know Sutton Ford is very selective in hirin as very helpful and informative everyone I've had the pleasure to interact with was the same that lets me know Sutton Ford is very selective in hiring their employees More
by ARIANELONG48
Employees Worked With
Jessica hatris
June 28, 2020
WORSE dealership I ever dealt with. Will not recommend to anyone. Have contacted the BBB and other parties for such terrible outrageous service. This place is a JOKE! No one deserves any stars- 0 star rating anyone. Have contacted the BBB and other parties for such terrible outrageous service. This place is a JOKE! No one deserves any stars- 0 star ratings More
by palese74
Employees Worked With
LaToyta McDonald, tavis johnson
June 28, 2020
Friendly people, great service work requested done correctly, on time. Vehicle returned washed and clean. Appointments made easily by phone. Great follow up after repairs were made. correctly, on time. Vehicle returned washed and clean. Appointments made easily by phone. Great follow up after repairs were made. More
by JULIEB1
June 28, 2020
We always take both of our vehicles here for service. Melissa is very professional and helpful. Everyone is friendly and very palatable. Highly recommend for service! Melissa is very professional and helpful. Everyone is friendly and very palatable. Highly recommend for service! More
by Paul and Loretta
Employees Worked With
June 28, 2020
Great customer service and service tech.Brian was very Great customer service and service tech. Brian was very helpful. Lwt me know I needed rear brake job. Couldnt afford the orice at this time. Great customer service and service tech. Brian was very helpful. Lwt me know I needed rear brake job. Couldnt afford the orice at this time. More
by jaguarcia
June 28, 2020
One of the worst experience I had with a dealer. They couldn’t tell me why my car was having problems starting, the first cost was $175 then after they couldn’t tell me why it was not. they wanted $300 m couldn’t tell me why my car was having problems starting, the first cost was $175 then after they couldn’t tell me why it was not. they wanted $300 more to look closer. So I was already heading up to $500 and still they couldn’t tell me what my problem was. After this when I picked the car up my keyless entrance was not working, my car exhaust pipe had a hole sounds like a race car and the reason I took it for not starting was still not fixed. I will never visit this dealership to get my car repaired or to purchase a vehicle. More
by migueljennett
Employees Worked With
Other Employees :
Randy Mohrbach, Eric Eric, Dave Pleckham, Allen Taloff
