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Sutton Ford
Matteson, IL
4,492 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,492 reviews
June 30, 2020
Staff was friendly and helpful, while waiting at different stages of the buying process they were constantly checking in with me and updating me on what they were doing or waiting on. different stages of the buying process they were constantly checking in with me and updating me on what they were doing or waiting on. More
by pj_wachowski
Verified CustomerEmployees Worked With
Logan Tobin, Gabriel Salvador
June 30, 2020
Hi, the only reason I'm completely satisfied with my service on 6-27-20 was because of Jillian Stanford. Jillian is very pleasant and professional. The person who was working as cashier that day was not service on 6-27-20 was because of Jillian Stanford. Jillian is very pleasant and professional. The person who was working as cashier that day was nothing but rude and ignorant. More
by aricira
Employees Worked With
June 30, 2020
The Quick lane department was very good. I needed a tire repaired. They took care of everything and did it quickly. I was on my way within 2hrs repaired. They took care of everything and did it quickly. I was on my way within 2hrs More
by LauraS
Employees Worked With
June 29, 2020
I have supported the Sutton Ford Dealership for the last twenty years plus. A couple of times I think I got a really good deal twenty years plus. A couple of times I think I got a really good deal More
by emmawalk
Employees Worked With
Emma Williams, LaToyta McDonald, Randy Mohrbach, Anita Sutton, Eric Eric
June 29, 2020
Very pleased with the total experience. Terrific folks all worked together to get a GREAT deal done quickly and easily. I pass by a few other dealers to go to this one. Recommended. all worked together to get a GREAT deal done quickly and easily. I pass by a few other dealers to go to this one. Recommended. More
by kcswier
Employees Worked With
Akram
June 29, 2020
We are very pleased with this dealership and the staff. The service department has a good staff and we love the communication. We also were very pleased with our salesman Ron Eng. the only reason for 4 sta The service department has a good staff and we love the communication. We also were very pleased with our salesman Ron Eng. the only reason for 4 stars is Sutton is no longer a Lincoln dealership and when it comes time to trade in our vehicles we will need to find a new dealership. More
by scrap98
June 29, 2020
Top quality service best service department I have ever been to will always take my car back to them would recommend Sutton Ford to anybody that has a Ford or Lincoln been to will always take my car back to them would recommend Sutton Ford to anybody that has a Ford or Lincoln More
by mitsukid
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric, Dave Pleckham, Allen Taloff
June 29, 2020
I am really pleased at the staff and the quality of your service technicians that you have at your dealership. Erick and his team went above and beyond my expectations. Erick actually called a Couple days service technicians that you have at your dealership. Erick and his team went above and beyond my expectations. Erick actually called a Couple days later to check how things were running with my vehicle. Thank you so much for everything!!! Jim Tarqueno 2016 Proud F150 owner More
by Jim Tarqueno
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Dave Pleckham, Allen Taloff
June 29, 2020
Customer service and the service provided is always on target! Jillian is always professional and courteous. I appreciate everything that she does. Good job everyone. target! Jillian is always professional and courteous. I appreciate everything that she does. Good job everyone. More
by teachme08
Employees Worked With
Jillian
June 29, 2020
Satisfied customer Service was great. Short wait time and tech kept me informed on status of my vehicle. Car was serviced properly and washed to perfection. Bought my Service was great. Short wait time and tech kept me informed on status of my vehicle. Car was serviced properly and washed to perfection. Bought my vehicle from Sutton and have always been pleased with their service, especially Quick Lane. More
by diana.peyton
Employees Worked With
Don't see name of female who assisted me but she works at 2nd desk of Quick Lane.
