
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,493 reviews
Bought my car from this dealership and my salesperson and finance person was awesom. Neither were pushy or deceptive. 3 years later I still love my car as if I just bought it. The service section is equal finance person was awesom. Neither were pushy or deceptive. 3 years later I still love my car as if I just bought it. The service section is equally great. I appreciate them telling me the estimated time frame of service repairs so that I can either stick around or come back for my car. Their estimate has always been pretty true. Everyone here has always been courteous and professional. More
Great dealership. I was saddened that they no longer sell new Lincolns. Service was fine and great reasonable price. Today was rapid service. I don’t normally use first come first serve. new Lincolns. Service was fine and great reasonable price. Today was rapid service. I don’t normally use first come first serve. More
Pleasant, clean and safe facility. Customer service from the service desk is exceptional. The service technicians are knowledgeable and efficient. Excellent service at a fair price. the service desk is exceptional. The service technicians are knowledgeable and efficient. Excellent service at a fair price. More
I Am Pleased... My Vehicle Is Running Smoothly... Problem Fixed!!! Melissa Was Very Helpful Informing Me On Follow Up Necessities!!! Thanks Also For Cleaning Interior And Exterior Of My Dirty Little Problem Fixed!!! Melissa Was Very Helpful Informing Me On Follow Up Necessities!!! Thanks Also For Cleaning Interior And Exterior Of My Dirty Little Focus!! More
Great salespeople, nice location, really friendly and willing to negotiate. On the contrary, their advertised prices are much lower than what it will be at the store without disclaimer. willing to negotiate. On the contrary, their advertised prices are much lower than what it will be at the store without disclaimer. More
I just do not remember being told when I arrived about how long the service was going to be. I thought I heard 90 minutes, but I must have been mistaken. I also was not aware that I would be receiving e how long the service was going to be. I thought I heard 90 minutes, but I must have been mistaken. I also was not aware that I would be receiving emails about the progress of the service. It would have helped to have been told to expect the emails to keep me informed of the status. as it is I found out later in the day that I had those status emails. should have been told to expect them. More
Never has let me down with the great quality service. ONLY Ford I go to and call for regardomy vehicle. They keep you updated and try their best to get you in and out as quickly as possible. Never had an ONLY Ford I go to and call for regardomy vehicle. They keep you updated and try their best to get you in and out as quickly as possible. Never had any issues and I've bn with them for a little over a year now. Love them!!!!!! More
Strong customer service and quality professional work. Timelessness in completing job. Great follow up call and text messages. Warm friendly environment and total focus on the customer. Timelessness in completing job. Great follow up call and text messages. Warm friendly environment and total focus on the customer. More
I am a returning customer to Sutton Ford. I return to Sutton Ford because I always receive great customer service and care. Sutton Ford provided a trade in on my vehicle that was a step up from what I Sutton Ford because I always receive great customer service and care. Sutton Ford provided a trade in on my vehicle that was a step up from what I had and was affordable for my budget. I recommend Sutton Ford for all around great service. More