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Sutton Ford
Matteson, IL
4,492 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,492 reviews
October 05, 2020
Excellent service. The staff is friendly, communication is excellent, excellent updates on vehicle. I would recommend Sutton Ford to others. Thank you Sutton Ford for the awesome service. Thank you Melis is excellent, excellent updates on vehicle. I would recommend Sutton Ford to others. Thank you Sutton Ford for the awesome service. Thank you Melissa for the awesome service you provided More
by devoe517
Verified CustomerEmployees Worked With
October 05, 2020
Excellent, customer friendly, mechanics very knowledgeable. Grateful for their knowledge .the service rep kept me updated on the status of the car every half hour knowledgeable. Grateful for their knowledge .the service rep kept me updated on the status of the car every half hour More
by tphillips2
October 05, 2020
They were very professional, polite and caring. They answered my questions so I would keep coming back. Thanks for being Ford I never experience anything like this before keep up the great work. answered my questions so I would keep coming back. Thanks for being Ford I never experience anything like this before keep up the great work. More
by LORDPRAYER_1
Employees Worked With
Other Employees :
Emma Williams, LaToyta McDonald, Mike Semik, Randy Mohrbach, Cree Lyons, Eric Eric
October 02, 2020
Tiffany Walker is professional, thorough, and funny. Purchasing a car can be a process within a process, but from start to finish it felt as though I was having a conversation. Nyree F Purchasing a car can be a process within a process, but from start to finish it felt as though I was having a conversation. Nyree F More
by NFo
Employees Worked With
Tiffany Walker
October 02, 2020
Everything was taken care of promptly. Melissa is always great. The updates were great. Making sure everything gets done was priority. Thank you for your service great. The updates were great. Making sure everything gets done was priority. Thank you for your service More
by swaincharla
October 02, 2020
Melissa LeBran is the best service person i work with. I always feel comfortable because she let me know what is needed for my vehicle and i am assured the work is done right. That why I came to Ford to pu always feel comfortable because she let me know what is needed for my vehicle and i am assured the work is done right. That why I came to Ford to purchase the Ford Explorer last year. More
by FrankR
October 01, 2020
The process seemed to take forever, no wiggle room on sales, even in these rough times , warranty packages dealer package you don’t get any credit when you buy a extended one, sales, even in these rough times , warranty packages dealer package you don’t get any credit when you buy a extended one, More
by Kev
Employees Worked With
Mike Semik, matt monix, chuck Yzaguirre
October 01, 2020
Fast and accurate service, answered all of my questions and gave me several options. A pleasure to do business with. Disappointed they do not carry the Lincoln brand anymore. and gave me several options. A pleasure to do business with. Disappointed they do not carry the Lincoln brand anymore. More
by tom_d53
October 01, 2020
I enjoyed the service. I even liked the courtesy ride home. I didn’t think I would get my car back the same day and I did! home. I didn’t think I would get my car back the same day and I did! More
by glynn82
Employees Worked With
October 01, 2020
I have always received polite and professional service from Sutton Ford. The service department is always quick and attentive to my car's needs. Thank you from Sutton Ford. The service department is always quick and attentive to my car's needs. Thank you More
by Taurus Flavors, Inc.
