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Sutton Ford
Matteson, IL
4,492 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,492 reviews
October 14, 2020
I have been customer for over18 years. All my vehicles have been purchased here. I love the great service and the salesperson who assisted me. have been purchased here. I love the great service and the salesperson who assisted me. More
by lorettajackson37
Verified CustomerEmployees Worked With
Other Employees :
Quick lane employees , LaToyta McDonald, Randy Mohrbach, Cree Lyons, Eric Eric
October 14, 2020
This is a much better dealership in the past few years. The delivery of the car is improved and it’s better staffing with people that are or seem sincere and not fake I have to do this personality. Quick L The delivery of the car is improved and it’s better staffing with people that are or seem sincere and not fake I have to do this personality. Quick Lane is just that with decent people that want you to have a positive experience. More
by larrytrump1
Employees Worked With
chuck Yzaguirre
October 12, 2020
Always great service. Professional courteous. Only suggestion is car should be brought to you instead of having to look for your car. Or a least offered suggestion is car should be brought to you instead of having to look for your car. Or a least offered More
by fishandladyfish1
Employees Worked With
Quick Lane
October 12, 2020
Very nice dealer.. everything was on point very good service I recommend definitely going back for future repairs or car service on cars thank Sutton ford service I recommend definitely going back for future repairs or car service on cars thank Sutton ford More
by Juan b
Employees Worked With
Eric Eric
October 12, 2020
Jilly always goes above and beyond. She is an excellent Cust Service Employee. Always happy with service at Sutton -they do an awesome job! Thanks! Cust Service Employee. Always happy with service at Sutton -they do an awesome job! Thanks! More
by jeansmith1409
Employees Worked With
October 12, 2020
One of my favorite events for my Escape and me is our auto butler visit! When I pick it up, it is as beautiful as the day I bought it! Pristeen! I am also very grateful for the ride home after I drop it auto butler visit! When I pick it up, it is as beautiful as the day I bought it! Pristeen! I am also very grateful for the ride home after I drop it off so I don’t have to sit and wait at the dealership! Quality customer care at Sutton Ford. More
by SLCEscape
October 12, 2020
Service was professional and thorough. My car drives like new now. All staff encountered were friendly, knowledgeable, and professional. I was kept informed throughout the entire process. new now. All staff encountered were friendly, knowledgeable, and professional. I was kept informed throughout the entire process. More
by dljcpa919
Employees Worked With
October 12, 2020
My experience with Jessica Harris and Stacey McClain was excellent. The suggestions for repair were presented concisely, and the service was professional, fast and thorough. excellent. The suggestions for repair were presented concisely, and the service was professional, fast and thorough. More
by citychic
Employees Worked With
Jessica and Stacey
October 12, 2020
I really don't have a lot to say I was happy with the service and the wait time was brief, the staff was polite and profrssional service and the wait time was brief, the staff was polite and profrssional More
by THGPN
