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Sutton Ford
Matteson, IL
4,492 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,492 reviews
October 22, 2020
The service provided by Jamie and Jillian was exceptional. They were very professional and knowledgeable and courteous. I will recommend to the service department to others. exceptional. They were very professional and knowledgeable and courteous. I will recommend to the service department to others. More
by chiefmartin0911
Verified Customer
October 21, 2020
My experience was excellent. I knew exactly what I wanted. There was no back and forth at all.. My salesperson, Akram Muhammad was very knowledgeable and courteous. wanted. There was no back and forth at all.. My salesperson, Akram Muhammad was very knowledgeable and courteous. More
by Purpledva
Employees Worked With
Akram Muhammad , LaToyta McDonald, Brittani Ashley Culpepper
October 19, 2020
First and foremost the dealership was clean and professional my salesman was also professional I really had a good experience with Sutton for from top to bottom. professional my salesman was also professional I really had a good experience with Sutton for from top to bottom. More
by mr.-r.-henderson
Employees Worked With
Vince
October 19, 2020
It is always a pleasant visit when I bring my vehicle in for service. This time I needed a new key made and programmed. I felt save and secure during my visit. Every safety precaution was taken. for service. This time I needed a new key made and programmed. I felt save and secure during my visit. Every safety precaution was taken. More
by janicefpryor
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
October 17, 2020
Great,experience always what ever your reason for going there,always a pleasure interacting with the staff in a whole,the owner mr sutton is a decent person, God bless them always. I travel far from my hom there,always a pleasure interacting with the staff in a whole,the owner mr sutton is a decent person, God bless them always. I travel far from my home to go there for any service. More
by girlbigeye
Employees Worked With
Other Employees :
LaToyta McDonald, Randy Mohrbach, Cree Lyons, Eric Eric
October 16, 2020
Melissa, and the Lincoln team are always helpful and very organized. They always go above and beyond for customers like me. Top services always. Thanks organized. They always go above and beyond for customers like me. Top services always. Thanks More
by smprentiss
Employees Worked With
Other Employees :
Brian the Mechanic , Randy Mohrbach, Cree Lyons, Eric Eric
October 15, 2020
Excellent service! Quick and efficient, Rusty was very personable and although I didn’t get the car I went in for, I got a great car! personable and although I didn’t get the car I went in for, I got a great car! More
by Virginia
Employees Worked With
Rusty was my sales person!!!, LaToyta McDonald
October 15, 2020
I had a very pleasant experience with Mr Lester. He told me about the answer out of ownership of a car the distance between purchases in The different dealerships will be buying my next car from Sutton Ford me about the answer out of ownership of a car the distance between purchases in The different dealerships will be buying my next car from Sutton Ford More
by blackebert
Employees Worked With
October 15, 2020
Friendly professional service with very pleasant atmosphere. Customer service was excellent. Friendliness was excellent. Price was fair. Quality of work was excellent and I am grateful for the atmosphere. Customer service was excellent. Friendliness was excellent. Price was fair. Quality of work was excellent and I am grateful for the car wash. More
by iamsatisf
