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Sutton Ford
Matteson, IL
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,493 reviews
October 27, 2020
Clean facility. The employees at the service desk are very professional. Have worked with the individuals before and Im always confident my car will be cared for promptly and for the reason I brought it very professional. Have worked with the individuals before and Im always confident my car will be cared for promptly and for the reason I brought it in. More
by angeliquefly
Verified CustomerEmployees Worked With
Jessica Harris
October 27, 2020
Truck was listed as new on line. It was actually a demo. Also did not like the fact that I had to haggle over discounts being offered. I felt they should have all been laid out and gone through to see whic Also did not like the fact that I had to haggle over discounts being offered. I felt they should have all been laid out and gone through to see which I qualified for. More
by williamsmicheal4
Employees Worked With
Jeremy Watson
October 26, 2020
This is the second vehicle that I purchased from Mr. Parker. In fact, two of my daughters and son-in-law have purchased vehicles from Mr. Parker. So far, we are satisfied customers. Parker. In fact, two of my daughters and son-in-law have purchased vehicles from Mr. Parker. So far, we are satisfied customers. More
by rcrens2
Employees Worked With
October 26, 2020
The service was excellent. I wasn’t even expecting to receive a car, but they made it happen. I was able to walk out with a 2016 Chevy Cruze. receive a car, but they made it happen. I was able to walk out with a 2016 Chevy Cruze. More
by aliciaross31
Employees Worked With
LaToyta McDonald, Anita Sutton
October 24, 2020
Great service, was in and out in under a hour. always come to sutton ford for service. We have been coming here for years. thanks. come to sutton ford for service. We have been coming here for years. thanks. More
by faces2ooo
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
October 23, 2020
I pass no fewer than 2 other dealerships to get to Sutton for service. Melissa was our service advisor at Terry's in Orland for many years. I have had terrible experience with Rizza service and a poor experi for service. Melissa was our service advisor at Terry's in Orland for many years. I have had terrible experience with Rizza service and a poor experience with Currie service , so I decided it was worth the trip to know that I and my vehicles will be treated right. More
by barbg0624
Employees Worked With
October 23, 2020
It’s disappointing when you have a new car that needs servicing, however, Sutton made it easier and gave excellent service. Good job!!!yay yay servicing, however, Sutton made it easier and gave excellent service. Good job!!!yay yay More
by Uniquegrad
October 23, 2020
The overall service was ok. I just have to take it back because it sounds worst than when I brought it in. I'm planning to get back up there in the next couple of days. Hoping the issue will be corrected. because it sounds worst than when I brought it in. I'm planning to get back up there in the next couple of days. Hoping the issue will be corrected. More
by Annette Steward
Employees Worked With
Jessica, LaToyta McDonald
October 23, 2020
Very nice staff. Considerate and offered to take me home if I didn't want to wait in the service center. Check out ladies ok. I would rate it higher if waiting area was larger and more comfortable. if I didn't want to wait in the service center. Check out ladies ok. I would rate it higher if waiting area was larger and more comfortable. More
by sbt227
Employees Worked With
