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Sutton Ford
Matteson, IL
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,493 reviews
June 10, 2021
They didn’t fix the problem at all. I was told my part was ordered but have yet to receive a call to bring my truck back for repairs. was ordered but have yet to receive a call to bring my truck back for repairs. More
by geoffreybenn410
Verified Customer
June 10, 2021
Service was fantastic! Reasonable price and the job was great! Will schedule future service visits with your Service Department. Jamie was great! He even remembered my name when I came in to pick up my ve great! Will schedule future service visits with your Service Department. Jamie was great! He even remembered my name when I came in to pick up my vehicle! More
by carol_browder
Employees Worked With
June 10, 2021
I was very displeased that no one followed up on my service order. The service manager was very rude to me, very defensive and argumentative. service order. The service manager was very rude to me, very defensive and argumentative. More
by willclark929
Employees Worked With
Stephanie in service department., Randy Mohrbach, Cree Lyons
June 09, 2021
Jessica is outstanding,Never had better service..I go there once a Montfort a oil change.Never been let down with he professionalism for Jessica. there once a Montfort a oil change.Never been let down with he professionalism for Jessica. More
by kpowers76
Employees Worked With
Jessica in quick lanes
June 08, 2021
Great customer service, was taken care of in a timely manner. When I made a request about my vehicle they were attentive in making sure it was addressed. manner. When I made a request about my vehicle they were attentive in making sure it was addressed. More
by KHRIS_KRINGLE
Employees Worked With
June 08, 2021
The service was fast. In and out. Greeted with a smile. All questions answered. The price was reasonable. I Will use Sutton for future services All questions answered. The price was reasonable. I Will use Sutton for future services More
by ednmrw_1
Employees Worked With
June 07, 2021
Melissa is awesome to work with! She responds quickly to my emails and address any concerns I may have with no hesitation. As a Fleet Manager, I enjoy working with her. my emails and address any concerns I may have with no hesitation. As a Fleet Manager, I enjoy working with her. More
by tlynn2
Employees Worked With
June 07, 2021
B-tech was ok at first but failed on call backs Car B-tech was ok at first but failed on call backs Car wasn’t inspected or cleaned correctly I was locked into the dealership at night B-tech was ok at first but failed on call backs Car wasn’t inspected or cleaned correctly I was locked into the dealership at night More
by Vee Tee
Employees Worked With
B-tech , LaToyta McDonald
