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Sutton Ford

Matteson, IL

4.4
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,493 reviews

June 25, 2021

In and out sooner than expected. With no appointment needed. More

by Feys2inc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Mohrbach, Cree Lyons, Eric Eric
Jun 25, 2021 -

Feys2inc responded

Enough said

June 23, 2021

Great customer service they really kept me informed about my car. More

by GREGATWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
June 22, 2021

Nice receptionist, friendly environment. Will take your car for an oil change the same day, but will have to wait. More

by Tara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons, Eric Eric
June 21, 2021

I bought my car at this dealership in 2005 and is the only place I take it for service! More

by KH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Harris
June 21, 2021

I brought my vehicle in to have the tires replaced and the mechanic made the issue WORSE! More

by chayasunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
If I can’t see their face, how can I identify?
Jun 21, 2021 -

Sutton Ford responded

We apologize for the inconvenience. What name is this under so that we can pull the file and address your concerns?

Jun 21, 2021 -

chayasunshine responded

Tené Flowers

June 21, 2021

It was very quick. I liked the updates by text. That was very helpful. More

by cknoxthayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2021

Great buying experience. Sales rep was extremely helpful. This is one of the best buying experiences I’ve had. My daughter really loves her car. More

by tanishacannon36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe
June 21, 2021

Not generally /noticeably interested in my concerns...no follow up unless I called More

by Al Stone
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cree Lyons
Jul 06, 2021 -

Sutton Ford responded

We apologize for the inconvenience. This is not our practice. We are looking into your file.

June 21, 2021

Service was great Jessica was great they explained everything well More

by LOUISEHAWKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica 5 stars
June 21, 2021

Anita Sutton of Matteson serviced my purchase with professional knowledge of her inventory. She explained the features and offered her availability for review if needed later More

by Msdmaxey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Sutton
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