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Sutton Ford
Matteson, IL
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,493 reviews
July 09, 2021
Great service and responses. They are always pleasant and helpful. However the mandate of 25 words is intrusive to me the customer. Please stop it. and helpful. However the mandate of 25 words is intrusive to me the customer. Please stop it. More
by trina4260
Verified CustomerEmployees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
July 08, 2021
150000 car and they. Won’t deliver a part they didn’t it in. The car was washed and didn’t put part back in it. Now I have to drive 1.5 hours to get. Right from sales manager in. The car was washed and didn’t put part back in it. Now I have to drive 1.5 hours to get. Right from sales manager More
by michaelj4
Employees Worked With
Marcus Anthony
July 08, 2021
The agent went above and beyond to make sure my problem was corrected . They were friendly and made me feel comfortable and reassured my problem was going to be fixed was corrected . They were friendly and made me feel comfortable and reassured my problem was going to be fixed More
by betty.funches
Employees Worked With
July 08, 2021
I’ve been a customer of Sutton Ford for over twenty years. I’ve gotten excellent customer service in that time. I would recommend Sutton Ford to everyone for its excellent service and customer service. years. I’ve gotten excellent customer service in that time. I would recommend Sutton Ford to everyone for its excellent service and customer service. More
by jonlsam1
Employees Worked With
July 08, 2021
This was my first time coming to Sutton's and it was Reasonable time for good service. Everyone was polite and didnt mind me adking questions. Reasonable time for good service. Everyone was polite and didnt mind me adking questions. More
by Yolanda
Employees Worked With
July 08, 2021
I’ve used Sutton for 12 years to service my Lincoln vehicles and have consistently received exceptional service and have always been treated as a priority. vehicles and have consistently received exceptional service and have always been treated as a priority. More
by ttapley240
Employees Worked With
July 08, 2021
Everytime at the dealership the staff is always friendly and helpful. Just bought a new Bronco and my wife is very happy with here purchase.. and helpful. Just bought a new Bronco and my wife is very happy with here purchase.. More
by dorothypurnell6
Employees Worked With
LaToyta McDonald, Anita Sutton
July 07, 2021
They are not true full. A simple car wash you are lied to . II bought a brand new 2021 150 . I have been having upgrades done to my truck everyone lies about the car wash being broke when I see other peo to . II bought a brand new 2021 150 . I have been having upgrades done to my truck everyone lies about the car wash being broke when I see other people having car wash is done.. it’s like sutton Ford want my money but they are too lazy to be truthful and do things to keep customers happy very poor customer service. The sad part about it I bought two trucks from Sutton Ford and I will never buy another one.. score ☹️☹️☹️☹️☹️ More
by jwilli1580
