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Sutton Ford
Matteson, IL
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,493 reviews
July 13, 2021
Great service very friendly my work was completed in a very timely. I was very satisfied with the service. I wold continue to use Ford service in the future very timely. I was very satisfied with the service. I wold continue to use Ford service in the future More
by banks8181
Verified CustomerEmployees Worked With
Cree Lyons
July 13, 2021
Sutton Ford has always given me great service, as well as been Courteous and professional, they have always took care of my car. Thank you Sutton Ford been Courteous and professional, they have always took care of my car. Thank you Sutton Ford More
by garmary
July 12, 2021
Melissa is great and friendly. Service was great had a minor error but it was corrected efficiently and in a timely manner . Communication is also great. minor error but it was corrected efficiently and in a timely manner . Communication is also great. More
by tabanderson28
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
July 12, 2021
I was concerned about my car and I believe Sutton Ford was concerned about my concern for my car and me as a person in general. They were diligent in follow up as well with caring customer service! was concerned about my concern for my car and me as a person in general. They were diligent in follow up as well with caring customer service! More
by Grateful1
July 12, 2021
Jillian, Jessica and Stacey all from quick lane are wonderful to work with. As long as they continue to be there, I will continue to have my vehicle serviced there. wonderful to work with. As long as they continue to be there, I will continue to have my vehicle serviced there. More
by richardw5311
July 12, 2021
I love the personnel at Sutton Ford! I spoke with Anita Sutton. Jillian was kind enough to bring my car back inside when it was finished. I am using oxygen and have difficulty with my breathing if I walk t Sutton. Jillian was kind enough to bring my car back inside when it was finished. I am using oxygen and have difficulty with my breathing if I walk too far! Thank you everyone! More
by bjjohnson2
July 12, 2021
Automotive purchasing is always a time-consuming experience, but Anita Sutton did a terrific job throughout the process and so did management. Everyone was very friendly, cooperative, and the follow experience, but Anita Sutton did a terrific job throughout the process and so did management. Everyone was very friendly, cooperative, and the follow-up has been excellent as well. More
by pres29
Employees Worked With
LaToyta McDonald, Anita Sutton
July 09, 2021
Very friendly staff!!! They worked with us to obtain the vehicle we wanted. Vey happy with all staff from the salesman to the service techs vehicle we wanted. Vey happy with all staff from the salesman to the service techs More
by lmscarlette38
Employees Worked With
Richie sales, Dylan service, Matt manager
July 09, 2021
I came in for a battery change. Work was done quickly. Car runs much better. Unhappy with recall work though. Had an appointment which was canceled . Was told parts were on Backorder. Parts have come in, Car runs much better. Unhappy with recall work though. Had an appointment which was canceled . Was told parts were on Backorder. Parts have come in, wasn't notified. Now parts aren't available again. (still waiting on parts) More
by goodrich_22
Employees Worked With
Jessica
