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Sutton Ford
Matteson, IL
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,493 reviews
July 27, 2021
Professional, kind, attentive, patient, willing to answer all questions, helped me get the Fird Rewards app on my cell, and obviously enjoyed their jobs and wanting to do their best at it! all questions, helped me get the Fird Rewards app on my cell, and obviously enjoyed their jobs and wanting to do their best at it! More
by G2SOTO2
Verified Customer
July 27, 2021
Rich are salesmen was wonderful. He cared and was very compliant to are needs. With that being said, we will return for are next vehicle purchase. Also, Shannon was awesome and very helpful compliant to are needs. With that being said, we will return for are next vehicle purchase. Also, Shannon was awesome and very helpful More
by thompson.marion
Employees Worked With
Brittani Ashley Culpepper, matt monix, Tiffany Walker
July 27, 2021
I've returned my vehicle 5 times within 2 months for an issue that has yet to be resolved. I AM DEFINITELY AN UNHAPPY CUSTOMER.. issue that has yet to be resolved. I AM DEFINITELY AN UNHAPPY CUSTOMER.. More
by Junyce55@gmail.com
July 26, 2021
Everybody was helpful and and courteous I had a good experience excellent work on my vehicle I was very satisfied I would definitely come back experience excellent work on my vehicle I was very satisfied I would definitely come back More
by David
July 26, 2021
I’ve been servicing my vehicle at this dealership for several years and I’ve always received great service and great customer care from their service advisors. several years and I’ve always received great service and great customer care from their service advisors. More
by thames1260
July 26, 2021
The service at Sutton Ford is always outstanding. I have never had a bad experience here, everyone is friendly and helpful. I have been coming to this location for years I would never think of going anywher never had a bad experience here, everyone is friendly and helpful. I have been coming to this location for years I would never think of going anywhere else. Highly recommended More
by Mike
Employees Worked With
Other Employees :
Jessica Harris, Randy Mohrbach
July 24, 2021
Great work and great people to work with melissa was very good at helping finding the problem with my f150 the work was done and I am very happy good at helping finding the problem with my f150 the work was done and I am very happy More
by calharris0520
Employees Worked With
July 23, 2021
Everyone is really nice and helpful when it comes to Everyone is really nice and helpful when it comes to buying or getting a car, It was also a pretty fast and easy process, the one thing I did like wa Everyone is really nice and helpful when it comes to buying or getting a car, It was also a pretty fast and easy process, the one thing I did like was the test drive More
by domstano.2x
Employees Worked With
LaToyta McDonald, Tiffany Walker
July 22, 2021
They assessed the problem right away and only made the necessary repairs. I appreciate the fact that every time I bring my car in the service is great and cost efficient necessary repairs. I appreciate the fact that every time I bring my car in the service is great and cost efficient More
by kbvirtuous
July 22, 2021
Great service from the quick lane staff! Jamie was very helpful and the tech took care with my car. I will return with my other cars. helpful and the tech took care with my car. I will return with my other cars. More
by TomG.
