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Sutton Ford
Matteson, IL
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,493 reviews
May 28, 2022
Easy to deal with. Paperwork was in order. Anthony was very helpful and responsive. I love my new Edge and recommend Sutton. Paperwork was in order. Anthony was very helpful and responsive. I love my new Edge and recommend Sutton. More
by blieske
Verified CustomerEmployees Worked With
LaToyta McDonald
May 27, 2022
Had oil change and Jillian couldn't have been nicer. She came out to car and reset my Bluetooth and got it going again She came out to car and reset my Bluetooth and got it going again More
by Redhen
Employees Worked With
May 27, 2022
I have been coming here for years and appreciate the good customer service I receive. customer service I receive. More
by VINCEHA2
May 26, 2022
Receptionist was very helpful and friendly. Great communication! My Edge looks brand new after the Auto Butler treatment. Great communication! My Edge looks brand new after the Auto Butler treatment. More
by lynnzona
May 26, 2022
Good job by the technician Dylan for his great work on my 2005 Chevy trailblazer lane with the oil change spare tire remover and the new lights I needed great job 2005 Chevy trailblazer lane with the oil change spare tire remover and the new lights I needed great job More
by dylanmiller
Employees Worked With
Jessica Harris
May 26, 2022
Not sure what service this was for as I had two services this week, oil change and auto butler. The service is always amazing. Great job and extremely great customer service. They have a great system this week, oil change and auto butler. The service is always amazing. Great job and extremely great customer service. They have a great system of getting people in quickly . All of the people are friendly and helpful especially Jamie. I think Melissa did the auto butler and it was superb. More
by GAS
May 25, 2022
I contacted them to put me on a waiting list for an oil change, as I was driving in from out of town, which they did. I arrived just in time for my appt and was out within the hour. change, as I was driving in from out of town, which they did. I arrived just in time for my appt and was out within the hour. More
by tarshe43
May 25, 2022
Melissa LaBran was wonderful and highly recommend. She was on top of my service plan from the start. She was on top of my service plan from the start. More
by miles256
Employees Worked With
May 23, 2022
I’ve been doing business with this dealership since 1988. Staff has always been friendly and a helpful. Staff has always been friendly and a helpful. More
by flora.torrence
May 23, 2022
From the time I was greeted Melissa expressed professional concern of the needs of my vehicle. She kept me updated on progress of my appointment and what was left to do. This is the 1st time I’ve professional concern of the needs of my vehicle. She kept me updated on progress of my appointment and what was left to do. This is the 1st time I’ve gotten this treatment at this dealership for the servicing of vehicle for oil changes. More
by 10447GUYTON
Employees Worked With
