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Sutton Ford

Matteson, IL

4.4
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,493 reviews

July 06, 2022

The Sutton Ford Service is quick and efficient. They run a diagnostic on your car, talk to the customer, then make needed repairs in a timely manner. More

by DR.MOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 05, 2022

The experience was prompt, courteous, & professional. They did what they said they would do with no surprises or upcharges More

by brick4d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons, Eric Eric
Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 05, 2022

You ask to take a brief statement then ask for comments that I don’t want to provide. Unfortunately if I didn’t supply them I could complete the survey. Seems counter productive. Good service but your ma More

by jmj49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for sharing this experience with us. Our goal is to learn from your feedback and continue to improve for all of our valued clients so we hope to speak with you soon.

July 05, 2022

Customer service, good, on time clean every thing they said to be done it was done on time More

by J.FLORES757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

July 04, 2022

I was a walk in looking for a Ford maverick. Unfortunately, in this market there aren't any to be found. And also in this market I don't think I would have honestly been able to afford one with More

by AGronin85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaToyta McDonald, Anthony Sporando
Jul 04, 2022 -

AGronin85 responded

Satisfied

July 04, 2022

Everyone was professional, caring and solved my issues in a timely manner. KUDOS!. I will definitely refer my friends if they have any issues with their car. A perfect “10” . More

by Ida mabry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cree Lyons, Eric Eric
Sep 30, 2022 -

Sutton Ford responded

Hello Ida, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 04, 2022

I appreciate them making sure to help a new customer. Speed, accuracy, and quality was delivered. Great job Team! More

by brosavo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
Sep 30, 2022 -

Sutton Ford responded

Hello Brosavo, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2022

Julian is the best person at customer service she always take care of her customers and she always get the job done. More

by stevenrollins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaToyta McDonald, Cree Lyons
Sep 30, 2022 -

Sutton Ford responded

Hi Stevenrollins, thank you for your kind review; we are happy to pass along your comments to the team here at Sutton Ford Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 01, 2022

Great customer service great mechanics will always take my car to Sutton Ford to have worked out and repairs More

by wroberts777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa LeBran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 01, 2022

Great service and choice of vehicles. Also fair prices. Very friendly staff. I’ll be buying from them again when I need a new car More

by sallyvanderboegh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashaad Rigsby
Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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