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Sutton Ford
Matteson, IL
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,493 reviews
July 21, 2022
I brought my vehicle in for a cracked windshield a Pillar but the radio failed on my way to the dealer. Eric B. informed me he won't look at it because he is full or even have a tech look at. I have to sched but the radio failed on my way to the dealer. Eric B. informed me he won't look at it because he is full or even have a tech look at. I have to schedule through call center but the vehicle is here from a improper install the tech did two weeks ago. Jillian is actually good at what she does in taking care of her customers unlike the other side of the service department. More
by edddieman2
Verified Customer
July 21, 2022
They addressed our issues thoroughly with care. We truly appreciate their work and friendliness throughout. We truly appreciate their work and friendliness throughout. More
by quentinstephenssr
Employees Worked With
July 21, 2022
Great service, would recommend them to a friend. Light not working. Just a loose connection. Light not working. Just a loose connection. More
by PPIERREAUGUSTE
Employees Worked With
July 21, 2022
Service was good, especially the courtesy rides. The scheduling service (third party) seemed a little cumbersome; there were software issues requiring more time on the phone The scheduling service (third party) seemed a little cumbersome; there were software issues requiring more time on the phone More
by Ann
Employees Worked With
July 20, 2022
The service from the start of the process to the delivery of the vehicle was professional, courteous, and performed in a timely manner. of the vehicle was professional, courteous, and performed in a timely manner. More
by haroldmilner
July 20, 2022
The dealership and its employees are awesome. Service is quick and well done. The lobby and reception area are always clean. Service is quick and well done. The lobby and reception area are always clean. More
by gregglunceford@comcast.net
July 19, 2022
Professional, courtesy, feedback on repairs, That was my service truck and I was very pleased with the prompt feedback on the condition of my truck and the repair that was done. service truck and I was very pleased with the prompt feedback on the condition of my truck and the repair that was done. More
by h.bishop
Employees Worked With
