Back

Sutton Ford

Matteson, IL

4.4
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
Contact Dealership

21315 Central Avenue

Matteson, IL

60443

Directions

By Type

Showing 4,493 reviews

July 26, 2022

Everyone I dealt with was very knowledgeable and professional and they went out the way to make sure all went well with me and my visit. Thank you so much..... More

by oldschool1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zha'Keria Ross , Cree Lyons
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 25, 2022

They got us in quickly and kept us informed through the whole process right to the end More

by mhayes6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
Sep 30, 2022 -

Sutton Ford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2022

First time there and super helpful. Customer service was top notch. Will go back for sure More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Jason responded

Jillian Stanford is such an asset to the dealership. She is extremely professional but most of all friendly and a cares about the customer.

July 25, 2022

Jillian in Quicklane did an excellent job, as usual. She always looks for ways to help. More

by jeffbacon03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sutton Ford Inc.! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 24, 2022

I love the service at Sutton Ford. Their employees are so friendly, that I wouldn't think about going to another dealer! More

by Johnny C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
Jul 25, 2022 -

Johnny C responded

What more can I say about Sutton Ford.

Jul 25, 2022 -

Johnny C responded

OK

July 24, 2022

2019 F150 Auto Butler paint reapplication. The girls at the front desk at the Quick Lane are great. But the person that performed the service, I question if it was done. Upon closer inspection More

by aricira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Girls at Quick Lane desk are great to work with.
Sep 30, 2022 -

Sutton Ford responded

Hi Aricira, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

July 24, 2022

Quick Lane girls are great. Auto Butler paint service not so great on my Ford F-150. I am not sure if it was done once I got home to inspect. The vehicle was dirtier inside and More

by aricira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi Aricira, thank you for taking the time out of your day to tell us about your experience. If there is anything else we can do to assist you, please let us know! Take care!

July 24, 2022

Had a very good service experience on this time though with everything getting done as requested! Thanks to the service personal! More

by dweller5719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 30, 2022 -

Sutton Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 23, 2022

Brought my vehicle in for the works oil change. When I arrived at the shop Jessica greeted me at the door with a friendly hello Mr. (last name) how are you doing today. That really surprised me tha More

by Dyb3611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 23, 2022

Experience was positive. Sales rep was friendly. All the details were negotiated prior to the visit which was easier. More

by michael@consciouscup.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee (?)
Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

...
106
...