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Sutton Ford
Matteson, IL
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,493 reviews
August 04, 2022
They did an awesome job cleaning my car. It looks fantastic. Great job to everyone It looks fantastic. Great job to everyone More
by kristie.martinez
Verified CustomerEmployees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
August 03, 2022
The service was faster than expected! I’m glad I brought my car to this location! I’m glad I brought my car to this location! More
by TIFFANY.REBB
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
August 03, 2022
It was a wonderful first time visit. I will definitely be coming back again for you all’s service. The staff especially Jessica was very awesome. I will definitely be coming back again for you all’s service. The staff especially Jessica was very awesome. More
by Rdavis6761
Employees Worked With
Jessica, Cree Lyons
August 02, 2022
Jessica was totally awesome positive attitude very helpful and knowledgeable it’s great to see one of your service staff so upbeat I knew that my car which I call my baby was in capable hands helpful and knowledgeable it’s great to see one of your service staff so upbeat I knew that my car which I call my baby was in capable hands More
by marcusjbowman
Employees Worked With
Jessica H
August 02, 2022
Great customer service delivered by a knowledgeable and compassionate team. Shout out to Randy for his leadership! compassionate team. Shout out to Randy for his leadership! More
by zbanks000
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
August 01, 2022
Worst dealership I been to I didn’t even want to give them the one star they had my truck for over a month never updated me till we pulled the truck from the dealership and while we were waiting to get i them the one star they had my truck for over a month never updated me till we pulled the truck from the dealership and while we were waiting to get it back they left the windows down during a weekend with a huge rain storing soaking the entire interior never was compensated plus they charged me for a $1400 part that wasn’t needed and didn’t fix it Eric and Randy and Melissa are the worst service people I dealt with at Sutton Ford More
by Shop guy
Employees Worked With
Other Employees :
Randy Mohrbach, Eric Eric
August 01, 2022
Melissa is a pro, always like dealing with her, very professional in what she does professional in what she does More
by bryan
Employees Worked With
August 01, 2022
Melissa was very helpful she kept me updated with my car until I picked it up. until I picked it up. More
by cmaejohnson46
August 01, 2022
The facility was clean and staff was all pleasant and professional on my appointment day. professional on my appointment day. More
by Tiffany-kelley
August 01, 2022
Melissa was very welcoming and efficient when I checked in. She informed me of what to expect and what likely timing would be. She was very helpful. in. She informed me of what to expect and what likely timing would be. She was very helpful. More
by karltwilliams04
Employees Worked With
