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Sutton Ford

Matteson, IL

4.4
4,493 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,493 reviews

August 09, 2022

Outstanding customer service from the start to the finish. I want to Thank you again More

by Neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason quick lane
Sep 30, 2022 -

Sutton Ford responded

Neal, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 08, 2022

Fast service thank you guyz y’all got me in and out super fast will be back More

by Darnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
Sep 30, 2022 -

Sutton Ford responded

Hello Darnell, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 08, 2022

Sutton Ford dealership did my car fix my car right in a timely matter the employees there were great More

by agljt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 06, 2022

The check in process was pretty good. It was just making an appointment was pointless. It was still a 3 hour wait! 2 hours before they got the car. Then about an hour to do the work…Als More

by Anthonyalatham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eric
Sep 30, 2022 -

Sutton Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again! Take care!

August 05, 2022

Always professional. They keep are fleet operational. The staff are helpful and friendly. The service department has us in and out in a few minutes. More

by Gsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Eric
Oct 01, 2022 -

Sutton Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

August 05, 2022

Quick Service went above and beyond! Great service by team members! Delivered on Time! True Service! More

by Angelaglass008@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cree Lyons, Eric Eric
Oct 01, 2022 -

Sutton Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sutton Ford Inc.! Please let us know if there is ever anything else we can do for you! Safe travels!

August 04, 2022

Always a good experience worked with me the whole way though the process of my new vehicle More

by jayce1325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sporando
Sep 30, 2022 -

Sutton Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 04, 2022

The interior on the driver door had cigarette ashes soon as I opened the door was not happy about that. The tail gate had water stains on it . We brought it in for the auto butler. Not happy at all. More

by emmanueljeudysr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Eric
Aug 16, 2022 -

Sutton Ford responded

We are sorry for the inconvenience. Did you bring this to our attention? We would like the opportunity to rectify and assure you that we aim to completely satisfy you every time

August 04, 2022

Auto Butler service was great. Car didn't have center caps when purchased almost a year ago, and they provided them to me no argument. Very happy More

by aferenzi102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know! Take care!

August 04, 2022

Minor hiccup, but it was handled well by management. Overall, I would recommend coming here. More

by Cortezmaxwell31
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sutton Ford responded

Hi, we appreciate your recommendation of our dealership! If there is anything else we can do to assist you, please let us know! Take care!

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