Suttle Motors

SO PATIENT & KIND My boss was looking to purchase a vehicle and he is VERY particular. Carmelle was very patient and so sweet in helping along with the specific feature My boss was looking to purchase a vehicle and he is VERY particular. Carmelle was very patient and so sweet in helping along with the specific features and needs. She was very upbeat and positive and she didn't make me feel like I was asking for too much every time I had to go back to her for more options nor did she display any frustration. Lovely young lady. More

Could not have asked for a better family owned dealership!!! My family has been buying cars from Suttle since 1957. I have kept up the tradition. Melvin Dawson is my sales person and he is the best. He takes My family has been buying cars from Suttle since 1957. I have kept up the tradition. Melvin Dawson is my sales person and he is the best. He takes all the time to explain everything to you. No pressure and very competent. The service dept. is top notch also. I just can't say enough good things about this company. Thank you Suttle for being there for me!!!!. More

Long Distance Purchasing Experience I was helping my brother and sister-in-law to purchase a vehicle that they took over a year to choose the best make and model for their family. As I was helping my brother and sister-in-law to purchase a vehicle that they took over a year to choose the best make and model for their family. As I am in Dallas Texas, having a long distance discussion can sometimes be difficult , that's assuming you are even taken seriously. The team at Suttle were professional and informative the entire time. Very helpful and straightforward. Thank you for your help during this buying process! More

MUST READ THIS REVIEW!!!! I cannot say enough about the complete Suttle Team from Keith in Sales to Carrie in Finance to Jennifer and Venus in Service and last but not least, M I cannot say enough about the complete Suttle Team from Keith in Sales to Carrie in Finance to Jennifer and Venus in Service and last but not least, Mike in Parts. The entire experience has been great. Everyone made absolutely sure my satisfaction was met and it was on every account. That includes the quality of the vehicle I purchased. So, I have owned my car now for over a month, I live in Suffolk but the 35-mile trek to Suttle Motors is well worth the trip considering the quality of service and the treatment by all I encounter. I have to say this is one of if not the best buying experience I have had and I have had many. I would highly recommend to anyone that the Cadillac line of vehicle are given a look and although I live only 2 miles from a local Cadillac Dealership in Suffolk Virginia, the trip to Suttle is far more worth it all considering. Besides, I hate writing reviews but this one was really easy to lay down. Highly recommend this dealership on all accounts!!!! Joe Frole More

My retirement car I saw a car that interesred me online so I contacted the dealership to see what we could do and test drive the vehicle. I was impressed with the faci I saw a car that interesred me online so I contacted the dealership to see what we could do and test drive the vehicle. I was impressed with the facility and the personnel. More

Great service Great customer service, no pressure to purchase, John Jones was great help! And fair prices both on vehicle for sale and gave top dollar for trade in. Great customer service, no pressure to purchase, John Jones was great help! And fair prices both on vehicle for sale and gave top dollar for trade in. More

First New car experience I have purchased now my third Cadillac from Suttle's. I'm very satisfied with my first new car buying experience and it made my 60th birthday so wonde I have purchased now my third Cadillac from Suttle's. I'm very satisfied with my first new car buying experience and it made my 60th birthday so wonderful. My salesperson Jon Meadows was great and helpful even after my purchased. I've stopped by and had questions about my car and he's been able to help and encourages me to always contact him with any questions or concerns I may about my vehicle. This service makes you feel very special. The service Dept. there is great and my Gold team Rhonda always takes very good care of me whenever I bring my vehicles in to be serviced. I will return when it's time to buy another Cadillac and will always recommend them as my favorite care dealership. More