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Sutliff Volkswagen - Service Center

Harrisburg, PA

4.4
111 Reviews

111 Reviews of Sutliff Volkswagen - Service Center

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June 03, 2025

Sutliff always provides great service and has convenient scheduling. They are in communication with me during the service to discuss any findings. More

by CLARKGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
June 03, 2025

Easy to make appointments. No problem waiting on a saturday morning. All services on my Tiguan since purchase. More

by RED.RACER81971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
June 03, 2025

It is good to go to tge same car dealer who knows your xar. Very much appreciated. Thank you. More

by MBOHNKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF
June 03, 2025

Service has declined tremendously since the pandemic. You ask or mention your concerns, they come back with a set of issues that have nothing to do with what you asked them to check. More

by DREAMBIGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Arseniu
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Nice people. They always very respectful. They wash my car. They listen to your concerns. More

by VKEN800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All employees at service desk are nice
June 03, 2025

The staff was quick, they were friendly, and the price of my fix was great More

by T_arter22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Part had to be ordered, I understood and OK with that. After a month with no news, I called several times and didn't receive a callback. Finally called a manager and response handled promptly. Work done w More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Martindale
May 30, 2025

Very pleasant and knowledgeable people. dealership was quick and efficient with service. We were from New York in route to South Carolina and broke down.A few hours later we were able More

by Chris1967hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

The staff at Sutliff is great! We had our new car detailed today and they did a wonderful job! And Mike Grady, who sold us the car has been great to deal with. More

by KAUMILLER56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Grady
May 27, 2025

Good I have been using this dealership for 32 years. If I wasn't satisfied I wouldn't still use it More

by Dotabow
Recommend Dealer
Yes
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