Sutliff Volkswagen
Harrisburg, PA
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I have had my VW Jetta Sport Wagon serviced at Sutliff since Sutliff opened the VW store. If Sutliff would have owned the VW dealership when I purchased the VW if would have purchased the VW from Sutliff since Sutliff opened the VW store. If Sutliff would have owned the VW dealership when I purchased the VW if would have purchased the VW from Sutliff. Sutliff does my routine maintanance on the VW. The right front power door lock need repaired after 18 months. The car was 2,500 miles out of warrentee so I expected to pay for the repair. The service writer contacted VW and VW agreed to pay for the repair due to the age of the car. I feel Sutliff went to bat for me. A friend had an another brand of truck which was 500 miles out of warrentee, he had to pay for his repair. When I call to schedule routine service the service writer and I discuss what needs done and the cost. Some of the items I decide to do myself. The service write doesn't make me feel that only they can work on the car. More
These guys are great! I am so glad we have a honest VW dealer in Harrisburg. They are the best! I was treated with respect and did not feel pressured. Their prices are very fair. They also have a shut dealer in Harrisburg. They are the best! I was treated with respect and did not feel pressured. Their prices are very fair. They also have a shuttle that took me from Harrisburg to Mechanicsburg. I will definitely continue to get my service work done there. More
Nash was a friendly, knowledgeable salesman who was not pushy in his approach whatsoever. I felt that he took pride in honesty and providing information, rather than just closing the deal. These things, al pushy in his approach whatsoever. I felt that he took pride in honesty and providing information, rather than just closing the deal. These things, along with a great car and great financing made for an excellent car buying experience for me, a first time buyer. I would definitely work with Nash again in the future. More
I was ignored when I walked in. They offered me much less than Edmunds' value. I was looking for a black 2001 Jetta -- they said bad things about the new Jetta and tried to sell me a red 2010 Jetta which I c than Edmunds' value. I was looking for a black 2001 Jetta -- they said bad things about the new Jetta and tried to sell me a red 2010 Jetta which I clearly did not want. So I went to CVM and had a great experience and drove away in the car I wanted. More