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Sutherlin Subaru

Kingston, TN

Overview
Employees
Reviews
Vehicles
4.6
38 Reviews
Whether you are in the market for a new or used vehicle, Sutherlin Automotive strives to provide the utmost care and attention that customers deserve in order to make a well-informed decision. From the moment our customers step through the doors, our dedicated management team and employees are there to enhance your experience. Our dedication and care do not just end with our customers, we are dedicated to giving back and pouring love into our local communities.
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531 Gallaher Rd

Kingston, TN

37763

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Showing 38 reviews

June 18, 2024

Very helpful and courteous service dept. worth the extra time and miles from my former dealer service. More

by Jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Reel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rita Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacy Suddath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Sutherlin Subaru responded

We're delighted to hear that our service department at Sutherlin Subaru made the extra time and miles worthwhile for you. Thanks for choosing us!

June 14, 2024

I was a little nervous about buying a car for the first time after getting by on my hand me downs but Patrick and everyone else was so kind and helpful it ended up not being at all stressful. I purchased More

by Julia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PATRICK LINDSEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Sutherlin Subaru responded

Julia, we're delighted to hear that Patrick and the team at Sutherlin Subaru made your first car-buying experience a positive one. Enjoy your 2023 Subaru Crosstrek!

June 14, 2024

Extremely courteous, personable, punctual and professional The especially Rita, made the entire experience very pleasant More

by CLR 96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rita Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Sutherlin Subaru responded

We're delighted to hear that Rita and the team at Sutherlin Subaru made your experience pleasant. Thanks for sharing this feedback!

June 06, 2024

06/05/24 Everyone made my experience easy. Ryan went above and beyond and all the staff did the same. I would highly recommend anyone to buy from them it felt personal and they genuinely wante More

by Darlene Nash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jun 07, 2024 -

Sutherlin Subaru responded

Darlene, we're delighted to hear that Ryan and the team at Sutherlin Subaru made your experience so positive. Thanks for recommending us!

May 28, 2024

Help me with issues I had with Grayson Subaru on my Extended Warranty. Follow up was good and solved the problem. More

by UZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sharp
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May 29, 2024 -

Sutherlin Subaru responded

We're glad to hear that our team at Sutherlin Subaru could assist you with your extended warranty issues and provide a satisfactory resolution. Thanks for sharing your experience!

May 25, 2024

Very knowledgeable and helpful, but not overbearing or pushy through the process. Our salesperson, Ryan, was very professional and helpful More

by Jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Crella
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May 27, 2024 -

Sutherlin Subaru responded

We're delighted to hear that Ryan provided a professional and helpful experience at Sutherlin Subaru. Thanks for sharing your positive feedback!

May 15, 2024

The dealer Robert at Sutherlin Subaru was excellent, and went above and beyond to provide us the best possible service, and the best vehicle that met my needs. More

by stevendorsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
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May 16, 2024 -

Sutherlin Subaru responded

Steve, it's great to know Robert was able to provide excellent service and help you find the perfect vehicle at Sutherlin Subaru. Thanks for sharing your experience!

December 22, 2023

I purchased a 2024 Crosstrek in September and still don't have tags. The worst communication ever. What do they care, they got my money already. Do not shop here! More

by dohare564
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman
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