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Sutherlin Subaru
Kingston, TN
35 Reviews
Whether you are in the market for a new or used vehicle, Sutherlin Automotive strives to provide the utmost care and attention that customers deserve in order to make a well-informed decision.
From the moment our customers step through the doors, our dedicated management team and employees are there to enhance your experience. Our dedication and care do not just end with our customers, we are dedicated to giving back and pouring love into our local communities.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 35 reviews
July 18, 2024
After a spillage on my engine from a oil change they cleaned it fully without incident. Some dealers may have tried to hide this but the service department was honest and thorough. To add to their gre cleaned it fully without incident. Some dealers may have tried to hide this but the service department was honest and thorough. To add to their great department they then forgave my entire bill. This is what keeps me coming back, even with a 45 minute drive for a simple oil change and tire rotation. Thanks. More
by iam4su
Employees Worked With
July 18, 2024
Friendly people Prompt service Clean facility with great decorations Quick service appointments Love my Ascent great decorations Quick service appointments Love my Ascent More
by margopuckett
July 14, 2024
Very pleased with whole experience! This is second time I’ve had general maintenance done and everyone was very professional! I will definitely return! This is second time I’ve had general maintenance done and everyone was very professional! I will definitely return! More
by sharonktaylor4256
Employees Worked With
July 10, 2024
Have had no issues with service- are punctual, have nice quiet waiting area with snacks, give good feedback on maintenance performed and any problems quiet waiting area with snacks, give good feedback on maintenance performed and any problems More
by Jnlyn5
Employees Worked With
Unknown
July 09, 2024
Very friendly and accommodating service manager. My previous appointment wasn’t so great, but this last time was perfect. My previous appointment wasn’t so great, but this last time was perfect. More
by andra0813
Employees Worked With
July 02, 2024
Totally professional and courteous. Jonathan is an amazing salesman. Had a very good experience. I would purchase from this dealership again. Jonathan is an amazing salesman. Had a very good experience. I would purchase from this dealership again. More
by Jvirgil74
Employees Worked With
June 21, 2024
Very helpful, friendly. Ryan went above what I expected. He want pushy, but he was very helpful and worked with me every step of the way. Ryan went above what I expected. He want pushy, but he was very helpful and worked with me every step of the way. More
by Harryduke
June 18, 2024
Very helpful and courteous service dept. worth the extra time and miles from my former dealer service. worth the extra time and miles from my former dealer service. More
by Jb
June 14, 2024
I was a little nervous about buying a car for the first time after getting by on my hand me downs but Patrick and everyone else was so kind and helpful it ended up not being at all stressful. I purchased time after getting by on my hand me downs but Patrick and everyone else was so kind and helpful it ended up not being at all stressful. I purchased a used 2023 Crosstrek and couldn't be happier! More
by Julia
June 14, 2024
Extremely courteous, personable, punctual and professional The especially Rita, made the entire experience very pleasant professional The especially Rita, made the entire experience very pleasant More
by CLR 96
Employees Worked With
