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Sutherlin Subaru
Kingston, TN
38 Reviews
Whether you are in the market for a new or used vehicle, Sutherlin Automotive strives to provide the utmost care and attention that customers deserve in order to make a well-informed decision.
From the moment our customers step through the doors, our dedicated management team and employees are there to enhance your experience. Our dedication and care do not just end with our customers, we are dedicated to giving back and pouring love into our local communities.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 38 reviews
December 07, 2024
Service advisor (Preston) was professional and personable. Service was done in a timely manner and was reasonably priced. Loved getting back a clean vehicle when they were finished with the servic personable. Service was done in a timely manner and was reasonably priced. Loved getting back a clean vehicle when they were finished with the service! More
by randy
Employees Worked With
Preston
November 22, 2024
The service charges were absolutely too high I will find another dealership next time for service find another dealership next time for service More
by freddyjames06
Employees Worked With
November 22, 2024
When I got my bill for the labor I was shocked . I was there for A 60 thousand mile check up . The labor was $937.29 I was there for A 60 thousand mile check up . The labor was $937.29 More
by freddyjames06
Employees Worked With
November 13, 2024
Friendly polite service , a pleasant experience. Washed my car again !Thank you very much. Mark Washed my car again !Thank you very much. Mark More
by Mark
Employees Worked With
November 07, 2024
Recently I visited Sutherlin Subaru for service on my 2014 Outback. The service department was excellent. They were able to work me in the same day with little wait. My service writer Sean listened to m 2014 Outback. The service department was excellent. They were able to work me in the same day with little wait. My service writer Sean listened to my complaint and made good recommendations. My service tech was Joe who was excellent. He took me on a ride to properly diagnose the issue and then preformed some differential service for me. Overall I was very pleased with my service experience with Sutherlin Subaru. More
by M. Mauldin
Employees Worked With
November 07, 2024
Very nice people who are not pushy Patrick was very honest and nice. everyone was very nice honest and nice. everyone was very nice More
by Carey66
Employees Worked With
November 02, 2024
The staff is very professional, kind, helpful and caring. Rita is always so helpful and understanding. I think she really cares about the customer Rita is always so helpful and understanding. I think she really cares about the customer More
by cathycannon51
Employees Worked With
October 16, 2024
My wife and I have our 2019 Subaru Ascent serviced at Sutherlin and the staff is very friendly and accommodating. They always communicate the status and any issues or concerns that need to be addressed. Sutherlin and the staff is very friendly and accommodating. They always communicate the status and any issues or concerns that need to be addressed. They are not pushy or overbearing about additional services that are available. More
by Atkins68
October 04, 2024
Sutherlin Subaru was amazing! After having a horrible experience at Grayson Subaru, Sutherlin Subaru renewed my confidence in quality repair and excellent customer service! After having a horrible experience at Grayson Subaru, Sutherlin Subaru renewed my confidence in quality repair and excellent customer service! More
by Gorer2
Employees Worked With
