Sutherlin Subaru

Purchased our third Subaru. First at this dealership. They had what we needed in stock and we had to make a purchase that day. Ryan did an exceptional job answering all our ques First at this dealership. They had what we needed in stock and we had to make a purchase that day. Ryan did an exceptional job answering all our questions about the new model and new safety features. The purchasing process was painless and met all our expectations. Lexie in finance made the process smooth and even customized our warranty and service plans to meet our needs. Would definitely buy there again. More

Great job on fixing what I could afford, but missing a picture of my husband and me that was in the dashboard cubby. Where is it??? picture of my husband and me that was in the dashboard cubby. Where is it??? More

Fantastic service. Met us in the parking lot. Our salesman, Andy was very knowledgeable about the Subaru Outback wilderness package that we were interested in. The enti Met us in the parking lot. Our salesman, Andy was very knowledgeable about the Subaru Outback wilderness package that we were interested in. The entire staff seemed genuinely interested and excited that we chose them to buy our vehicle. Lots of communication between departments. We wanted the tow package added on and Andy got that set up right away. Thank you to Andy and Rey (the finance guy) for all their help. We love our new vehicle. Their service was worth the two hour trip from our home to Kingston, Tennessee. More

I was amazed by the wonderful service and kindness from all at Sutherlin Subaru.I was late for my service and still was immediately taken care of. Employees were so kind and helpful in all ways, I could no all at Sutherlin Subaru.I was late for my service and still was immediately taken care of. Employees were so kind and helpful in all ways, I could not get a pet sitter so had to bring my dogs with me .and even though my fur babies are not used to others. The kindness and attention shown to us as well as them was unbelievable.I have never had such special service anywhere else. thank you all. Amazing group. Recommend to anyone needing service or a new vehicle. More

Very good. Waited us to be ready to buy. Worked with us to complete sales Waited us to be ready to buy. Worked with us to complete sales More

We have purchased two cars from Sutherlin Subaru. They really do try to upsell all the insurance and warranties. That can be irritating. Sutherlin Subaru has a warm and inviting atmosphere. It’s cle They really do try to upsell all the insurance and warranties. That can be irritating. Sutherlin Subaru has a warm and inviting atmosphere. It’s clean. I don’t like that they seem to use whichever spot is available to do a deal. And when you come back from a test drive, the first spot you were at is now taken by another salesperson. Everyone is exceptionally kind, respectful and cordial. They seem to be very busy all the time. They do have a great service department. This dealership is so astronomically better than Grayson in Knoxville. No way would I consider ever going back to Grayson. Nope. Sutherlin has my Subaru business to infinity and beyond. We recommend Rob for salesman. He is smart and knowledgeable. He answered all of our questions. He is top notch. More

Very happy with the service department. Sean has been awesome ! I will keep comming back. Sean has been awesome ! I will keep comming back. More

It was easy to make the appointment. Friendly and fast service. The waiting area is spacious and they have snacks! Friendly and fast service. The waiting area is spacious and they have snacks! More

Very prompt and friendly checked back to make sure all was well with the vehicle was well with the vehicle More