Sutherlin Nissan of Orlando - Service Center

Guy is always nice and willing to help you with your car to make sure that you get great service. He make sure that you get in and out . to make sure that you get great service. He make sure that you get in and out . More

No feedback on other damage to my vehicle, they just made me sign a paper about a recall that they repaired. I didn't understand some of the comments they wrote, I would have liked to have more information a me sign a paper about a recall that they repaired. I didn't understand some of the comments they wrote, I would have liked to have more information about the cost of the repairs I have to make. More

Travis was knowledgeable, efficient and professional. Upon arrival I was greeted at my appointment time, and my service was completed earlier than he estimated. Upon arrival I was greeted at my appointment time, and my service was completed earlier than he estimated. More

I recently brought my vehicle in for service and spent over $2,100 on repairs. Unfortunately, upon leaving, I realized that the original issue was not resolved. It appears that parts were replaced that we over $2,100 on repairs. Unfortunately, upon leaving, I realized that the original issue was not resolved. It appears that parts were replaced that were not immediately necessary. As customers who rely on your expertise, we trust that our issues will be addressed correctly. Doug shared a video indicating an electrical shortage, and I was informed that additional repairs would cost $500. After consulting with my cousin, who is a mechanic, it was determined that the issue was not electrical but rather a faulty connector. When I raised this with Doug, another mechanic, Ricky, confirmed that the problem was indeed with the connector. I am deeply disappointed with the service provided. It seems there is a readiness to charge for repairs, but when issues persist, there is a reluctance to engage with the customer. Additionally, after bringing the car home, I discovered that the gas gauge is now malfunctioning. When I contacted Doug, I was told that this is a new issue, which adds to my frustration. Both of my vehicles are Nissans, but after this experience, I am reconsidering my loyalty to the brand. I hope that this matter can be resolved to restore my confidence in your service. More

The dealership is fine overall. Easy to schedule service with. No complaints for service here Easy to schedule service with. No complaints for service here More

Guy is always attentive and friendly. Very helpful and professional employee. We always ask for him specifically. Very helpful and professional employee. We always ask for him specifically. More

My Teck very professional and caring about my needs. He knew what’s what and made sure it was corrected. He knew what’s what and made sure it was corrected. More

My car issue was not satisfactorily resolved. I was told to accept that nothing was wrong. It's the Service department, there must be a way to test/check the sensor system in the car. I was told to accept that nothing was wrong. It's the Service department, there must be a way to test/check the sensor system in the car. More

my car have a sound in the gasoline pedal and the mecanic didn't hear anything??? didn't hear anything??? More

As a result of an airbag recall, the airbag light now came on, which it didn't have before, and now they tell me that they are not responsible, offering me a scan verification for a cost of $200.00, tota came on, which it didn't have before, and now they tell me that they are not responsible, offering me a scan verification for a cost of $200.00, totally unfair. More