Sutherlin Nissan of Orlando - Service Center

Nissan recall appointment was conveniently made and went through without any problems. In and out, very satisfied. through without any problems. In and out, very satisfied. More

As always service was GREAT. !!!Pick up and care was top notch...Thank you very much...walter Klements... !!!Pick up and care was top notch...Thank you very much...walter Klements... More

Very happy with my service Everyone was so nice and treated me with respect and I will most definitely go back treated me with respect and I will most definitely go back More

We really appreciate the honesty and concern that Dave Dalton has for us. He listens to our problem and usually knows the answer or will get back with us. We appreciate the good work of the mechanics al Dalton has for us. He listens to our problem and usually knows the answer or will get back with us. We appreciate the good work of the mechanics also. More

Service guy is great and very knowledgeable and which is helpful and makes me choose this dealership helpful and makes me choose this dealership More

Cuando llegue para el servicio nos atendieron a tiempo. El empleado muy amable y sus facilidades muy buenas . El empleado muy amable y sus facilidades muy buenas . More

The sales and parts and service departments are the best I have ever felt with I have ever felt with More

My daughter purchased a 2021 Hyundai Kona from this dealership, during the "sale" we were told it was a certified preowned car. After purchasing the car, my daughter discovered the horn wasn't working dealership, during the "sale" we were told it was a certified preowned car. After purchasing the car, my daughter discovered the horn wasn't working and went back to Sutherlin Nissan and was basically told that we needed to take it to Hyundai to be covered under warranty, if they fixed it we would have to pay diagnostic testing etc, even though they sold me the vehicle with a broken horn! I explained my concern for my daughters safety while driving without a horn in Central Florida and was basically laughed at by two employees and told that a non working horn is "no big deal". When I asked them if someone is cutting into her what is she supposed to do without a horn? Well..... the YOUNG man graciously educated me that "you need to slam on the breaks" and I guess pray that they don't hit you, rather than use your horn! Obviously Sutherlin Nissan ONLY cares about the sale and not the customer!! I WILL NEVER BUY another vehicle here nor will I ever recommend them. If you are looking to buy a car go somewhere else......if you are Sutherlin Nissan reading these reviews might I suggest you invest in some customer service classes for your employees!!! More

I had my car towed into service because it wouldnt start. It was determined that computer was dead and could not be repaired. Nissan no longer manufactured them since my car was 10 years old. Doug, servic It was determined that computer was dead and could not be repaired. Nissan no longer manufactured them since my car was 10 years old. Doug, service advisor, searched until he was able to find a rebuilt one. Doug contacted me several times to keep me updated. Service above and beyond. More