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Sutherlin Nissan of Orlando - Service Center

Orlando, FL

4.6
1,273 Reviews

1,273 Reviews of Sutherlin Nissan of Orlando - Service Center

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September 06, 2023

Good communication and service. People are friendly and knowledgeable I will continue to bring my Nissan vehicles for service. More

by BMOUNTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
US Marine
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2023

Guy is always so helpful with addressing concerns and questions and extremely polite all the time. More

by Linda82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Barrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Fata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Justo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Mccumber
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

Repair Team and Parts Department provide the best services they could and made me aware of items outside of their control to provide faster service. More

by ATWILL2CHANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Hollen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

Always clean, staff is helpful. Johnny always does his best to assure the best service. More

by DOMINGOROSA823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Barrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

Guy is the best Service Advisor I have had the pleasure of working with! He always makes sure that my vehicle receives the service it needs while considering my time and budget. Thank you Guy! More

by abigail.shepherd94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Mccumber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Sutherlin Nissan of Orlando responded

Abigail.shepherd94, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan Orlando! If you have any further questions, please give us a call. We're always happy to help!

September 04, 2023

Great service! Doug our service advisor was friendly knowledgeable and kept us informed as the work progressed! More

by SeaCat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Hollen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2023

Guy and Sutherlin Nissan helped me so much with the problem I was having with my car. I am so thankful for everything they did. More

by TOBYCMARTIN94.TCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Mccumber
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

Even though I was late for my appointment, they still got me serviced and all done. More

by AriesDragonNFL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Mccumber
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

I was greeted immediately by name and confirmed why I was there. I waited very comfortably in the waiting area with fresh coffee and television entertainment. Doug, my service specialist expedited my servi More

by TOMEE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
US Marine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hollen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2023

Excellent customer service! Clean facility. Wait time was acceptable. Don’t make me write 15 words next time! More

by RAVANN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB
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