Sutherlin Nissan of Orlando

JB is the greatest service rep, very knowledgeable, and professional. He has exceptional communication skills! professional. He has exceptional communication skills! More

I have great service ever time, I go for oil change. I always leave my car the night before for service to problem. I always leave my car the night before for service to problem. More

had the pleasure of working with Jimmy Rodriguez at Sutherlin Nissan of Orlando, and I couldn't be happier with the experience! From the moment I walked in, he was friendly, knowledgeable, and incredib Sutherlin Nissan of Orlando, and I couldn't be happier with the experience! From the moment I walked in, he was friendly, knowledgeable, and incredibly helpful. He listened attentively to my needs and found the perfect car for me. His professionalism and expertise made the entire process smooth and enjoyable. I highly recommend Jimmy to anyone in the market for a new car. Thanks again for the outstanding service! More

Isaiah is one of the best service reps you have there! Efficient, courteous n listens! Efficient, courteous n listens! More

I had routine service done on my 2023 Rogue which included tire rotation. I drove the vehicle home from the dealer that day and parked it for the weekend, not noticing any issues. This morning, when included tire rotation. I drove the vehicle home from the dealer that day and parked it for the weekend, not noticing any issues. This morning, when I went to go to work at 5:00 AM, I noticed the vehicle was riding rough and checked the tire pressures. The right front was at 44 lbs and the left front was at 38 lbs! Both rear tires were at 36 lbs. The required tire pressures for the 2023 Rogue are 36 lbs in the front and 33 lbs in the rear and any Nissan dealer should know this. Since it was 5:00 AM, I had to drive to work with improper inflation of my tires which killed my gas mileage and likely caused abnormal tire wear. This happens every time I have my car serviced at Sutherlin Nissan of Orlando. PLEASE! Ask your technicians to pay more attention to tire pressures because this affects safety, fuel economy and tire wear. I will be sure to mention this issue the next time I have either of our two Nissan vehicles serviced. More

Excellent service. Quality, professionalism, explanation of all that it is needed for service, the amount of time needed to complete the service and the amount. Couldn’ Quality, professionalism, explanation of all that it is needed for service, the amount of time needed to complete the service and the amount. Couldn’t ask for more. I’ll be back. More

I had a very good overall experience purchasing my 2024 Sentra SR with my primary contact, Kenny Wright and salesperson Tobic Edouard. The biggest factor in my purchase was Kenny's customer service and up Sentra SR with my primary contact, Kenny Wright and salesperson Tobic Edouard. The biggest factor in my purchase was Kenny's customer service and up-front pricing. While I did not feel it was the best price possible, it was acceptable and I went with it to avoid traveling to another dealer that was further but which had better negotiated price and package. One thing that stood out the most in an otherwise purely transactional deal is that we asked at every stage and from every contact throughout the sale process: what do you do for a loyal Nissan customer of over 26+ years? My family and I have been purchasing Nissans from many dealers over these years. In each case, there was little or no acknowledgement, which was thoroughly disappointing. Beside our relationship with Kenny, there would be little to nothing to differentiate Sutherlin from other Nissan dealers when we decide to purchase another vehicle in the next year. Except for this and that the overall process could be quicker than the 4-5 hours for a straightforward deal, the staff and experience was good. Thanks. More

Customer perfect. Great Team member .Super profectional. Clean , enpathy with customer. 100 %Recommended To everyone Great Team member .Super profectional. Clean , enpathy with customer. 100 %Recommended To everyone More

Is good place,the personal is very professionals and responsible when need explain all to the customers,I recommend this dealer they have All quality what all customers needed,excellence,personality and responsible when need explain all to the customers,I recommend this dealer they have All quality what all customers needed,excellence,personality and time for service to you More

EXCELLENT CUSTOMER SERVICE AND SALES DEPARTMENT, ALL THEM ARE KIND AND HELPFULL, KEEP GOING LIKE THAT, YOU ARE DOING GOOD!!! ARE KIND AND HELPFULL, KEEP GOING LIKE THAT, YOU ARE DOING GOOD!!! More