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Sutherlin Nissan of Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.6
2,245 Reviews
Thank you for choosing Sutherlin Nissan Orlando. We know you have many choices while shopping for an automobile in the Orlando area. Our goal is to provide you with a shopping experience not typical of other automobile dealerships. We are family owned and have been in the car business for over 40 years. We are new to the Orlando area but we plan on bringing the same philosophy that has made us successful in every market we do business in. We provide a great customer buying experience and we pay particular attention to complete customer satisfaction. If at any moment during your visit we fail to meet these high standards please ask for me I am in the dealership every day or email me with your comments. Thank you. Your friend in the car business. U.S. Marine G.M.
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8125 E Colonial Dr

Orlando, FL

32817

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Showing 2,245 reviews

March 23, 2024

They bait and switched me. The online price is to get you in the door and then when you sit down to do the paperwork, they add another $2,000 to the price because the car is ce More

by Estrellaotero828
Recommend Dealer
No
Employees Worked With
Kris Willams
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Sutherlin Nissan of Orlando responded

Hi Estrellaotero828, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to have a better understanding about your experience. Please reach out to us at (407) 657-9500 and ask for a sales manager at your earliest convenience and we will do our best to resolve this with you.

March 23, 2024

They took care of my needs very quickly and efficiently. Thank you for everything Sutherlin Nissan More

by MCOLON314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry helped me not sure what his last name was.
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Mar 27, 2024 -

Sutherlin Nissan of Orlando responded

Mcolon314, we are so pleased you enjoyed your visit to Sutherlin Nissan Orlando! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2024

I am Always pleased with my experience here always great service and always very timely More

by PHILMILLER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2024 -

Sutherlin Nissan of Orlando responded

Philmiller82, thank you so much for the positive review! Thank you again for the great review!

March 22, 2024

I schedule a oil change for 10:30a. I got out at 1p. I found out 45 minutes of that was due to a wait at the car wash. I would have skipped the car wash I didn’t even request. Other sta More

by JARED_DOROUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny Barrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2024

Paso que fui porque me enviaron un email de Nissan diciendo que mi Nissan Sentra 2020 tiene una falla al doblar. Fui y no me resolvieron el problema, es más, ni saben si lo tiene o no y es la segunda More

by NAVARROROSSANA2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Christie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Barrington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Collins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Carrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hollen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Justo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kimmel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Mccumber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Willams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wiggins
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 21, 2024

David was very helpful and prompt with type of service and how long it will take. More

by User-84b6632d5c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Mar 27, 2024 -

Sutherlin Nissan of Orlando responded

Rubenromero468, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2024

thank you john salas is excellent seller he work for me thank sutherlin nissan orlando More

by cookhaley38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john salas
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Mar 27, 2024 -

Sutherlin Nissan of Orlando responded

Cookhaley38, we're happy you found our staff to be so supportive during your experience here at Sutherlin Nissan Orlando. If you have any further questions, please give us a call. We're always happy to help!

March 21, 2024

Jerry went above and beyond every time in service. Only reason I come to Sutherlin, thanks Jerry. More

by DIANAWONGPRIESTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Mar 30, 2024 -

Sutherlin Nissan of Orlando responded

Dianawongpriestley, thank you so much for the positive review! We look forward to your next visit! Take care!

March 21, 2024

When trying to open and change glovebox compartment, they scratched the plastic , lft all the shavings all over the floor and middle of the car and now we have to bring the car back to the dealership 3r More

by Svetlana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Del Rio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 20, 2024

Mark and Travis went above and beyond to get us the exact car we wanted!! It took a while, but we went home happy. One critique is I didn't really like the hard sell by the finance department. More

by CROSS_S
Recommend Dealer
Yes
Employees Worked With
Travis Albarran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Sutherlin Nissan of Orlando responded

Cross_s, we're happy you found our staff to be so supportive during your experience here at Sutherlin Nissan Orlando. We're looking forward to your next visit with us!

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