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Sutherlin Nissan of Orlando
Orlando, FL
2,245 Reviews
Thank you for choosing Sutherlin Nissan Orlando. We know you have many choices while shopping for an automobile in the Orlando area. Our goal is to provide you with a shopping experience not typical of other automobile dealerships. We are family owned and have been in the car business for over 40 years. We are new to the Orlando area but we plan on bringing the same philosophy that has made us successful in every market we do business in. We provide a great customer buying experience and we pay particular attention to complete customer satisfaction. If at any moment during your visit we fail to meet these high standards please ask for me I am in the dealership every day or email me with your comments.
Thank you.
Your friend in the car business.
U.S. Marine
G.M.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,245 reviews
March 28, 2024
Friendly atmosphere, all stuff customers orientatied. Ready to help and solve any problem and make best choice Ready to help and solve any problem and make best choice More
by MELISA2507
Verified CustomerEmployees Worked With
March 28, 2024
the service department too great care of me and my car mechanical needs for the day. mechanical needs for the day. More
by DARREL.CROSS
Employees Worked With
March 28, 2024
Honestly the only reason I’m still coming back to the dealership for car repairs is because of Isaiah. He keeps it real and straight to the point. dealership for car repairs is because of Isaiah. He keeps it real and straight to the point. More
by Zee
Employees Worked With
March 27, 2024
My car buying experience with the sales rep, Jimmy Rodriguez was great, answered all my questions and went above and beyond. My car was even delivered to my doorstep with the paperwork to sign. The pu Rodriguez was great, answered all my questions and went above and beyond. My car was even delivered to my doorstep with the paperwork to sign. The purchase experience was outstanding. However, when I went back to get service, NOBODY in the Service Dept greets you with a smile, they are very serious and impersonal. The seating for the consumers is very uncomfortable. They do good work, however the Service Dept. lack of friendliness and professionalism leaves much to be desired...unfortunate. You also see and hear employees on their cellphones having personal calls, not professional. I NEVER look forward to going in for service. More
by LYDIA R
March 27, 2024
Very good. The work Was fast and the atención nace. Im very hippy. Thank yoy. The work Was fast and the atención nace. Im very hippy. Thank yoy. More
by LINDERFADRAGAS
Employees Worked With
March 27, 2024
The level of Professionalism, knowledge and service from MR Travis is outstanding.. I am a retire Airline Captain MR Travis demonstrate an incredible ability to be a leader . MR Travis is outstanding.. I am a retire Airline Captain MR Travis demonstrate an incredible ability to be a leader . More
by TITO_JETPILOT
Employees Worked With
March 26, 2024
Great service, Travis is awesome. Always an easy In and out. Thanks for the great service. Always an easy In and out. Thanks for the great service. More
by sobejc
Employees Worked With
March 25, 2024
They were pretty quick with an oil change, but I felt awkward when I dropped off my car. The person checking me asked if I was getting a tire rotation with the oil change, and when I said no, she looked awkward when I dropped off my car. The person checking me asked if I was getting a tire rotation with the oil change, and when I said no, she looked slightly offended. I felt that she was somewhat annoyed with me when I asked about the "Miscellaneous" charge on my receipt (which ended up simply being a hazardous waste fee). But everything else was fine. More
by OMER KAZMI
Employees Worked With
Anna
March 25, 2024
I was very disappointed at the lack of customer attention at this dealership. I have been a faithful customer of Sutherlin Nissan for over ten years, and I was not really happy with my most recent visit. Not at this dealership. I have been a faithful customer of Sutherlin Nissan for over ten years, and I was not really happy with my most recent visit. Not sure if it has anything to do with the economy, but the change is noticeable. I had a 2pm appointment for an oil change and ended up leaving at 3:30pm. I arrived at the establishment 15 minutes before 2pm, and was left waiting in my car for over 5 minutes with no apparent reason. Then had to wait for over an hour to get my car serviced. The advisor didn’t even have the courtesy to keep me up dated and informed about the delay. After so many years of being a loyal Nissan customer, I am now ready to move to somewhere else. More
by TGUIRA
Employees Worked With
March 24, 2024
Iseah was very accomodating. Service department was ready at scheduled drop off time and proactive with communication. I would not hesitate in coming back Service department was ready at scheduled drop off time and proactive with communication. I would not hesitate in coming back More
by reggie.campbell
Employees Worked With
