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Sutherlin Nissan of Orlando
Orlando, FL
2,245 Reviews
Thank you for choosing Sutherlin Nissan Orlando. We know you have many choices while shopping for an automobile in the Orlando area. Our goal is to provide you with a shopping experience not typical of other automobile dealerships. We are family owned and have been in the car business for over 40 years. We are new to the Orlando area but we plan on bringing the same philosophy that has made us successful in every market we do business in. We provide a great customer buying experience and we pay particular attention to complete customer satisfaction. If at any moment during your visit we fail to meet these high standards please ask for me I am in the dealership every day or email me with your comments.
Thank you.
Your friend in the car business.
U.S. Marine
G.M.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,245 reviews
April 14, 2024
Excellent customer service and exceed my expectations with quick diagnostics and turn around. My only complain was booking the appointment online which was a nightmare. But once I called and got an app with quick diagnostics and turn around. My only complain was booking the appointment online which was a nightmare. But once I called and got an appointment, I was very happy with the service and the mechanic stayed late at night to make sure my vehicle was fixed and ready to go early the next morning! More
by MICHELLER
Verified CustomerEmployees Worked With
April 14, 2024
Fue bueno y muy rapido me atendieron muy bien hicieron lo q necesitaba muchas gracias q necesitaba muchas gracias More
by Emanuel
Employees Worked With
April 13, 2024
David took such great care of my car ! He and his team took care of everything I had asked and had the car vacuumed out for me! Awesome service! Trust me coming from a service field and He and his team took care of everything I had asked and had the car vacuumed out for me! Awesome service! Trust me coming from a service field and having a mother that was customer service manager at att , people don’t get an awesome rating from le unless they truly were amazing ! Thank you again, David Dawson! You were amazing ! More
by DKLUTTERED
Employees Worked With
David Dawson
April 11, 2024
I trust the advisors when they tell me what servicing I need. The way they explain the check ip results need. The way they explain the check ip results More
by IRISHFU99
Employees Worked With
April 11, 2024
Kept working with me even though i changed mu car choice multpile time. Very accommodating. multpile time. Very accommodating. More
by M.GEIGER0322
April 11, 2024
Great and very satisfied, informative and on time. Adviser was knowledgeable and accommodating. Will consider referring to family and friends Adviser was knowledgeable and accommodating. Will consider referring to family and friends More
by EBANG89
Employees Worked With
April 11, 2024
Charged me $190 for finding out why audio wasn't coming from speakers after the battery died out, but after nearly 4 hours waiting in line, said they couldn't find anything wrong and asked for $400 more to from speakers after the battery died out, but after nearly 4 hours waiting in line, said they couldn't find anything wrong and asked for $400 more to call Nissan to help how to figure out. I shouldn't have to pay $600 just for diagnositcs, I take my car to the dealership under the expectation they know how to identify a problem. Asked for the car back, took the $190 loss and will drive without audio until I have time to take to another mechanics. Also I'm willing to bet it's a software issue, but Nissan has no information online on how to reset the infotainment system to software settings, another disappointment in my opinion More
by CLEBER.ZARATE
Employees Worked With
Don't remember
April 11, 2024
I was pleased with my service on my car. Travis was very good keeping me updated on the progress of my service Travis was very good keeping me updated on the progress of my service More
by JEDWARDS0647
Employees Worked With
April 10, 2024
Service is always completed correctly and in a timely manner. Any issue are brought to my attention during and after service. Options for correction are offered manner. Any issue are brought to my attention during and after service. Options for correction are offered More
by PAULFLORENCE1
Employees Worked With
April 10, 2024
Never disappointed when I go to Sutherlin Nissan Orlando! On my last visit, I messed up and forgot to bring something important I needed for my appointment, but Isaiah was so understanding and patient with m On my last visit, I messed up and forgot to bring something important I needed for my appointment, but Isaiah was so understanding and patient with me and still took me in when I had to go back for what I needed. I love that here, I don’t feel like a number. More
by MUSICBYJENNYR
Employees Worked With
