Sutherlin Nissan of Orlando

Usually we get outstanding service but to be honest feel like we were not listened to and spent way more money than we needed. We have bought 4 cars from this location and have been happy throughout. Unfort like we were not listened to and spent way more money than we needed. We have bought 4 cars from this location and have been happy throughout. Unfortunately 2 weeks ago I called with a problem with our Nissan Rogue. It wasn’t starting. Without looking at it we were told it was the battery so we went out and spent $205 on a battery we found out in the end we didn’t need. I called 4 days after putting in this battery cause you guessed it the car didn’t start. We towed it in to Sutherlin the day before Thanksgiving. On the Friday after it started , peculiar but not tonservice they just thought the car could use an oil change and charged me $80 for an oil change we didn’t ask for. So now down $285. I get it they couldn’t check the computer to see what was going on because it started hit I had mentioned this whole time the problem and mom e decided to check fuses, relay switches to see if they worked or yup loose or broken. Well the 2 Mr time I had it towed that’s what we found it the relay was broke and loose from an accident and when we paid the $33 for the part and the $434 charge for everything else we we’re shocked. After explaining all of this we got a sorry it is what it is from derive and our sales rep. So a total over $700 because no e would just see why this is what’s happening cause I guess it must be normal for a car to just chose when it wants to start and doesn’t. Either way. Last car we buy there. Happy Holidays More

Excellent service, everyone was very professional and personable. The best Nissan dealership in Orlando. Adam was amazing, pleasant and professional. If you are looking for a great experience when purcha personable. The best Nissan dealership in Orlando. Adam was amazing, pleasant and professional. If you are looking for a great experience when purchasing your car, be sure to ask for Adam More

I always get excellent service at Sutherlin Nissan! Johnny Barrington is my service representative and he is always very professional and helpful! Johnny Barrington is my service representative and he is always very professional and helpful! More

Took advantage of female consumer. The real service repair was veiled. Female consumers be ware. The real service repair was veiled. Female consumers be ware. More

I can always count on Douglas for excellent service. It is nice to know my car is getting such good care. It is nice to know my car is getting such good care. More

I paid for tire rotation and I didn’t get it, instead I was told that I basically needed to scrap my car. was told that I basically needed to scrap my car. More

EVERYONE at Sutherlin Nissan is fantastic! !! They are friendly, helpful, and very knowledgeable. Heath is wonderful!!! !! They are friendly, helpful, and very knowledgeable. Heath is wonderful!!! More

I always receive great service at Sutherlin. Johnny Barrington is an honest service advisor who keeps me informed on necessary and required repairs. Johnny Barrington is an honest service advisor who keeps me informed on necessary and required repairs. More

Drop off at 10am it was easy to get some service started. Pickup was quick. Pickup was quick. More

Great service. Everybody knew their job. Treat me with respect. I wait just the necessary time. Thank you! Everybody knew their job. Treat me with respect. I wait just the necessary time. Thank you! More