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Sutherlin Nissan of Orlando
Orlando, FL
2,245 Reviews
Thank you for choosing Sutherlin Nissan Orlando. We know you have many choices while shopping for an automobile in the Orlando area. Our goal is to provide you with a shopping experience not typical of other automobile dealerships. We are family owned and have been in the car business for over 40 years. We are new to the Orlando area but we plan on bringing the same philosophy that has made us successful in every market we do business in. We provide a great customer buying experience and we pay particular attention to complete customer satisfaction. If at any moment during your visit we fail to meet these high standards please ask for me I am in the dealership every day or email me with your comments.
Thank you.
Your friend in the car business.
U.S. Marine
G.M.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,245 reviews
June 23, 2024
This is the only dealership that I know of that takes two hours to do an oil change. Why do they give you an appointment and when you drive there you have to wait two hours? I wouldn’t even wait two hours fo hours to do an oil change. Why do they give you an appointment and when you drive there you have to wait two hours? I wouldn’t even wait two hours for my doctors appointment and this is just a simple oil change nothing else. I was told when I bought here that I would get oil changes free for the first year. I have had my car for about four months. I’m on my second oil change because I have over 10,000 miles and now they tell me I only get two free ones. Probably won’t buy there again More
by Davidspeicher
Verified CustomerEmployees Worked With
June 22, 2024
I expected more discounts and I went for the ac to expensive and I did the brakes expensive and I did the brakes More
by WANDAIDELGADO
Employees Worked With
June 22, 2024
He went the extra mile to make sure my experience with the company would be remembered. Thanks so much 🙏 the company would be remembered. Thanks so much 🙏 More
by MBURCH3615
June 22, 2024
I had a 7:30 appointment and I was taken in right on time. Ana, my Service Advisor, confirmed my needs and I had a seat inside. She told me there was one other item that needed to be done. I said yes a time. Ana, my Service Advisor, confirmed my needs and I had a seat inside. She told me there was one other item that needed to be done. I said yes and I was in 40 minutes. More
by nildarod
Employees Worked With
Ana Martinez
June 21, 2024
Horrible! People there are rude, the car came back whit another problem, they said they would call back but I never got a call. People there are rude, the car came back whit another problem, they said they would call back but I never got a call. More
by ERLACHER.PATRICIA
Employees Worked With
June 21, 2024
The dealership is clean professional and personable. In and out in no time, even without an appointment In and out in no time, even without an appointment More
by ksscharman
Employees Worked With
June 21, 2024
They tried to charge me double on a clock spring replacement of what I was quoted in November. Parts doubled in 6 months? Doubt it!! Note to self: will not buy another Nissan or do business at Suthe replacement of what I was quoted in November. Parts doubled in 6 months? Doubt it!! Note to self: will not buy another Nissan or do business at Sutherlin Nissan More
by KWHEELEY19
Employees Worked With
June 20, 2024
I am very satisfied with my dealership. They took me right away and even provided a ride to home because I couldn't wait. Thank you 😊 They took me right away and even provided a ride to home because I couldn't wait. Thank you 😊 More
by TANYA
June 19, 2024
Very Welcoming- service oriented - prompt service - customer satisfaction 100% and in clearing your doubts cleanliness and nice sit out with a coffee customer satisfaction 100% and in clearing your doubts cleanliness and nice sit out with a coffee More
by BENEDICTMC8
Employees Worked With
June 17, 2024
Great service. Purchased the vehicle remotely. Picked me up at the airport, papers were ready to sign when I go there. Purchased the vehicle remotely. Picked me up at the airport, papers were ready to sign when I go there. More
by kevinsduncan
