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Sutherlin Nissan of Orlando
Orlando, FL
2,245 Reviews
Thank you for choosing Sutherlin Nissan Orlando. We know you have many choices while shopping for an automobile in the Orlando area. Our goal is to provide you with a shopping experience not typical of other automobile dealerships. We are family owned and have been in the car business for over 40 years. We are new to the Orlando area but we plan on bringing the same philosophy that has made us successful in every market we do business in. We provide a great customer buying experience and we pay particular attention to complete customer satisfaction. If at any moment during your visit we fail to meet these high standards please ask for me I am in the dealership every day or email me with your comments.
Thank you.
Your friend in the car business.
U.S. Marine
G.M.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,245 reviews
Verified Customer
August 23, 2024
Heath was a great sales man. Im very unhappy about the maintenance agreement was not disclosed. I was told about the cost of the warranty which was very expensive $3620. Then I g Im very unhappy about the maintenance agreement was not disclosed. I was told about the cost of the warranty which was very expensive $3620. Then I get an extra $880 on top of it so over $4300 added to my loan. I also had to wait for the vehicle to be serviced before I picked it up. Service was closed so No one told me what they fixed or what was wrong with it after I purchased the car. You would think they would let me know what was wrong and why they fixed it. To top it off they serviced the car but forgot to put coolant so I had to go buy coolant and fill it up. I sent Health the Receipt and also asked him about the service with no response. I also called and spoke with someone else over the phone about the maintenance agreement. But then he told me I needed to talk to the person in finance who close my loan. They had no answers except that. I was told to calk back again and talk to service unfortunately they are closed when I get off work. More
by amberawesomeblossom81
Employees Worked With
Other Employees :
I cant remember the finance guys right now and don't have the paper work
August 22, 2024
Travis es profesional me indico dónde podía ahorrar dinero, en lo que necesita mi rouge dinero, en lo que necesita mi rouge More
by EMAIL2NCOLON
Employees Worked With
August 22, 2024
Overall clean atmosphere. Fast friendly service. Guy Mcumber always does a great job with customer service. Fast friendly service. Guy Mcumber always does a great job with customer service. More
by LBENITEZ1820
Employees Worked With
August 22, 2024
Everyone I spoke to was friendly & professional. Came in with a dead battery, received immediate attention. Came in with a dead battery, received immediate attention. More
by Jeannem327
Employees Worked With
August 21, 2024
It’s always a pleasure to come to Sutherlin, very timely and always friendly and helpful. and always friendly and helpful. More
by KATELYNTAYLOR43
August 21, 2024
I truly felt that as a young woman both the service center and Eduardo took advantage of me center and Eduardo took advantage of me More
by DRODAS911
August 20, 2024
I got a service above and beyond unexpectedly. Great dealership.to deal with when you’re looking for a new car. Great dealership.to deal with when you’re looking for a new car. More
by akoba1722
August 20, 2024
Went above & beyond to make sure my car was safe and everything was taken care of. Didn’t overcharge or recommend anything that wasn’t needed! Finally didn’t feel taken advantage of! everything was taken care of. Didn’t overcharge or recommend anything that wasn’t needed! Finally didn’t feel taken advantage of! More
by amiyauriel
Employees Worked With
Only spoke with women who were very helpful and made me so comfortable.
August 20, 2024
Un buen servicio por los vendedores pero un poco de trabajo para comprar mi carro trabajo para comprar mi carro More
by JORGEVARONA365
