Sutherlin Nissan of Orlando

Wonderful! Cassandra helped make our car purchase effortless. She was extremely helpful, friendly, and informative. We definitely felt like she was looking out Cassandra helped make our car purchase effortless. She was extremely helpful, friendly, and informative. We definitely felt like she was looking out for our best interest and that we were more than just a sale. Good job, Cassandra, and to the entire team. Your dealership will get business from us in the future! More

New car purchased My husband and I recently purchased our new Nissan from Sutherland Nissan, and I can not say enough about how happy I was with the service. The price My husband and I recently purchased our new Nissan from Sutherland Nissan, and I can not say enough about how happy I was with the service. The price Aaron gave me over the phone never changed. We did not have to haggle or scratch our heads when the deal was over trying to figure out how they came up with the price. There were no hidden costs. The price given was the price! Both Aaron and Lou were very honest,helpful, and fair with us. In the future, if we need to purchase a new car I know we will return to this dealership and hopefully to Lou and Aaron. More

Great Atmosphere I had both kids with me and your staff entertained them all while assisting me with what best fits my wants and needs! Great Place! I had both kids with me and your staff entertained them all while assisting me with what best fits my wants and needs! Great Place! More

Great Buying Experience I had a delightful experience working with Susan Nguyen on the purchase of a new Altima last week. She is very knowledgeable about all the Nissan pro I had a delightful experience working with Susan Nguyen on the purchase of a new Altima last week. She is very knowledgeable about all the Nissan products, gave us a great test drive and on return worked very hard on the price to come in at the price I wanted. The car was prepped and ready and the paperwork was done quickly so that I didn't have to spend hours waiting. She showed us all the features of the car and the lifetime powertrain warranty gives us peace of mind for our son who is the new owner as he starts college. This was the easiest and most enjoyable car buying experience in over 40 years of car buying. I have recommended 2 people in the last week to her and the dealership. Very Friendly and a pleasure to work with. Sincerely, Tom & Patty McKeon More

I actually left a car dealership happy and satisfied. I looked for a few days online for my new Exterra. Sutherland Nissan had the car I wanted on the lot. From the very beginning Castro and Aaron made me I looked for a few days online for my new Exterra. Sutherland Nissan had the car I wanted on the lot. From the very beginning Castro and Aaron made me feel my business was appreciated. They respected my time and did not keep the typical (let me go see what I can do speech) I did have to negotiate but it was short lived and painless. They agreed to my price and walked me through the rest of the way. I was done and out in a couple of hours. I would definitely recommend this dealer. It offered the very best price I could find in Orlando and Tampa. Most important to me was the customer service. You can get the same truck at any dealership but definitely not get treated the same. Definitely the best car buying experience I have ever had. More

Easy as it gets. Once I decided the model, color, and packaged options, it was only a matter of finding the closest dealership that had the truck at the right price. M Once I decided the model, color, and packaged options, it was only a matter of finding the closest dealership that had the truck at the right price. Made the deal over the internet with Jim Mattingly, walked in and one hour later drove away in a new truck. Very painless. Jim was professional, friendly, and knowledgable. I can highly recommend this dealership, the whole place had a good vibe and I doubt there was a better price. More

BEST EXPERIENCE EVER! I am a first time new car buyer and also a busy lady. Aaron pointed me in the right direction right away and got the process going quickly for me. The I am a first time new car buyer and also a busy lady. Aaron pointed me in the right direction right away and got the process going quickly for me. There was no pressure and he was extremely flexible with my schedule. They allowed me to borrow the car for the day to try it out and I came back in the evening to sign all the paperwork. I'm very happy with the service of Sutherlin and especially with Aaron. Thank you!! More

New Car Purchase Friendly staff, but very stretched. Assigned to Lease Return Manager to negotiate purchase of new car although we had a pre-scheduled appointment wit Friendly staff, but very stretched. Assigned to Lease Return Manager to negotiate purchase of new car although we had a pre-scheduled appointment with Internet Sales Manager. Insufficient upfront explanation of pricing requiring probing questions to get full picture. Reached agreement, but entire process took over 5 hours and two visits. More

King of the Rogue I was interested in down sizing my Honda Pilot for a Nissan Rogue. I first went to Universal Nissan where I had bought a new Altima 6 months ago. I ap I was interested in down sizing my Honda Pilot for a Nissan Rogue. I first went to Universal Nissan where I had bought a new Altima 6 months ago. I approached the salesman and his supervisor who sold me the Altima. That experience was short lived when I was informed that what I wanted was not achievable for the price that I was willing to pay. Not easily discouraged, I went home and surfed the internet. I was directed to Sutherland with a commitment that I could save enough that would make my requirements achievable. I sent an inquiry to Sutherlin and Goering Castro responded immediately. My wife and I visited Sutherlin where we were greeted by Goering. It still appeared that this deal was going to be an uphill struggle. The first hurdle was that Sutherlin did not have a Rogue with all our requirements available. This did not stop Goering. He pursued this until he located A Rogue in Ft Myers that met all our requirements. The next hurdle was that of price with a reasonale value for my trade in. Goering worked with us until we reached a value which he thought he could get approved. He submitted this offer to Jonathan Santos who worked closely with Goering to make the numbers work. Once all parties agreed on the car and corresponding values, we waited for the car to be delivered from Ft Myers. We went back to Sutherlin to pick up our new purchase and we were greeted by Jasmine. Her bubbly personality and professionalism breezed us through the tedious paperwork required for the sale of the car. The three mentioned people made buying this vehicle a very pleasurable experience. I will recommend Sutherlin and in particular Jasmine, Goering and Jonathan to anyone in need of an automobile. More

but a rogue select the 24,000....and get the 22,000..... your dealer rotate car on me when I really pay $24,000....they see my hurry ..to screw me up ...according with other dealers...you guys put Nissan d your dealer rotate car on me when I really pay $24,000....they see my hurry ..to screw me up ...according with other dealers...you guys put Nissan dealers and manufactures to believe Nissan cars have to be sale doing stupid thing like this ....REMENBER IS A GOD SOMEWERE... More