Sutherlin Nissan of Orlando

Hard to prove battery dying, but Travis kept checking until they got it done. As for Nissan there was a recall about tie rod and we never got any notification. If not for the battery problem we would not until they got it done. As for Nissan there was a recall about tie rod and we never got any notification. If not for the battery problem we would not have known until something happen. That of course had nothing to do with Travis who got it fixed for us as well! We appreciate him as our serviceman. More

When booking the Recall, no estimate of time was provided. I was offered an oil change, even though the vehicle only had 3,000+ miles. The Service Consultant seemed very busy even while 2 -3 othe provided. I was offered an oil change, even though the vehicle only had 3,000+ miles. The Service Consultant seemed very busy even while 2 -3 others sat and chatted. We were given 1 update along with an apology that it was taking so long. More

Was able to get me in right away and fix the problem. Was very helpful. Was very helpful. More

Travis was great! He took care of us. He was professional all the way. Travis gave us an update throughout our entire experience. Travis made our experience at Sutherl He took care of us. He was professional all the way. Travis gave us an update throughout our entire experience. Travis made our experience at Sutherlin Nissan great. More

Sutherlin Nissan has always taken care of me and provided top quality service. I recently moved 45 minutes away from the dealership, but I continue to utilize their services because of how they treat me and top quality service. I recently moved 45 minutes away from the dealership, but I continue to utilize their services because of how they treat me and my vehicle. Specifically, the service advisor, Doug, is by far the main reason I continue to come back. He always does everything he can to help me get in and out and ensures that I don't do anything to my vehicle that isn't necessary. More

Jimmy did great, very friendly and informative. Made me feel welcomed the moment I stepped in and never felt pressured. Made the car buying experience very easy from step one all the way to the en Made me feel welcomed the moment I stepped in and never felt pressured. Made the car buying experience very easy from step one all the way to the end. More

Took my vehicle for service and had a 2 dollar Canadian coin in my console. It went missing during service and was worth about 30$. Guess someone thought I would not notice. I let service rep know and he c coin in my console. It went missing during service and was worth about 30$. Guess someone thought I would not notice. I let service rep know and he checked and did not find out anything. He then went to get service manager who chose to not come out. Guess he was too busy to deal with customers. The service rep offered a free rotation which he did not note anywhere and said nothing they could do. Someone had to be in bad shape to take a 2 dollar Canadian Tonnie. I won’t be so trusting in the future. It also took two hours for an oil change and tire rotation because someone misplaced our vehicle key. More

Guy was very helpful and attentive to my needs. Guy immediately addressed the issue with my car and provided advise of the next steps I would need to take to resolve my car that was a total lost. Guy immediately addressed the issue with my car and provided advise of the next steps I would need to take to resolve my car that was a total lost. Thank you! More

We are grateful to Guy and the technician who got us on the road sooner. Our transmission went so Guy Informed us that the technician stayed late to finish early the next day, so we get back on the road. G the road sooner. Our transmission went so Guy Informed us that the technician stayed late to finish early the next day, so we get back on the road. Guy told us the technician understood that we were from out of town and took the time To work on our vehicle. We are grateful to Guy and the technician.They understood our situation. They were empathetic and very informative through the whole process.Thank you so much for everything! More

Excellent service at Sutherlin Nissan of Orlando! They quickly fixed my car and kept me updated throughout the process. Friendly staff, professional work, and my car runs great. Highly recommend! They quickly fixed my car and kept me updated throughout the process. Friendly staff, professional work, and my car runs great. Highly recommend! More