Sutherlin Nissan Vero Beach - Service Center

Perfect Excellent service. Sabrina was delightful. Many thanks. Would highly recommend this dealership and it’s employees. I will use them for all my future a Excellent service. Sabrina was delightful. Many thanks. Would highly recommend this dealership and it’s employees. I will use them for all my future auto needs. More

Customer Review Thanks you for everything for reaching out on the recall and setting a service date for the vehicle. The car still runs great like before. Thanks you for everything for reaching out on the recall and setting a service date for the vehicle. The car still runs great like before. More

excellent service and a friendly staff I game this rating because it is true .your people are very customer oriented and no high pressure.thank you again and look forward to future dealings I game this rating because it is true .your people are very customer oriented and no high pressure.thank you again and look forward to future dealings. More

Prompt efficient professional My car was in for recall service. Excellent service. The vehicle was ready in less then expected time. Personnel were courteous And efficient. W My car was in for recall service. Excellent service. The vehicle was ready in less then expected time. Personnel were courteous And efficient. Waiting room nicely appointed. More

Great Customer Service. Always a huge help when I have to take my car in for an oil change. My schedule isn’t the easiest to work with, but the people in the Service Departme Always a huge help when I have to take my car in for an oil change. My schedule isn’t the easiest to work with, but the people in the Service Department always figure it out!! Done in a timely manner and a quick call when done. Oh, and the complimentary vacuum. ;) More

Oil change for my 2015 Nissan Titan The gentleman was very polite and helpful. Nicest guy!! He answered all my questions and concerns with my vehicle. When my vehicle was finished with b The gentleman was very polite and helpful. Nicest guy!! He answered all my questions and concerns with my vehicle. When my vehicle was finished with being serviced he escorted me to my vehicle and made sure I was happy with my service. Nice employee!! More

Above and beyond! Thomas greeted me at service desk...took info and keys...when I arrived for oil change appointment. He also suggested I have tire rotation, so agree Thomas greeted me at service desk...took info and keys...when I arrived for oil change appointment. He also suggested I have tire rotation, so agreed - to keep our car in top condition. It was a lengthy wait...but nice to have water and snacks in lounge area...and Thomas kept me updated throughout process. He was very cordial...took me to desk to make payment...then walked me out to car! Very pleased...this is why we continue to drive from Sebastian to south Vero for service...rather than use a local auto service center for periodic recommended oil changes. More

Fell they the cracks Our Nissan Armada rear driver side door seal was coming off. it took them 6 weeks to get back to us after my wife called them. They said that the wom Our Nissan Armada rear driver side door seal was coming off. it took them 6 weeks to get back to us after my wife called them. They said that the woman that was handling our car no longer worked for them and that we fell through the cracks. We also brought up some other issues and apparently the woman only wrote one down and when we asked about the issues to be looked at they said that it wasn’t in the write up so they where not going to look at it that we would have to come back. Also the dealership apparently has one car to rent which is very inconvenient which pushes off them looking at our other issues. We have gone to them twice for the same RPM issue and it’s still not working correctly!! More

Terrific experience with Sutherlin Nissan Every time I bring my Juke into Sutherlin Nissan I receive professional and efficient service. Our service representatives know my car very well and Every time I bring my Juke into Sutherlin Nissan I receive professional and efficient service. Our service representatives know my car very well and treat me with respect and do whatever is necessary to get us back on our way very quickly. More

Drop the stereotypes and do business! I came in for a routine service on my current vehicle but while waiting I decided I would browse the new inventory. I actually found one that I liked I came in for a routine service on my current vehicle but while waiting I decided I would browse the new inventory. I actually found one that I liked and interested in. I browsed the lot for over 25 min and was never approached about my interest, even after being noticed by multiple staff members (potentially salesman). Clearly my business was not desired or I was simply ignored. As for the customer service in the auto service dept it was ok, however I received my electronic report that recommended 2 items that required immediate attention, neither were mentioned to me to see if I wanted to complete the service. The kind young lady (Princess) whom was not my advisor did check me out, seeing that my advisor was unavailable. No complimentary wash was offered, unless that has changed since my last visit. More