Sutherlin Nissan Vero Beach
Vero Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 12:00 PM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Worst dealer and service experience ever! It's been almost a month now and I am still sick to my stomach that I dealt with such misleading, deceptive, downright thieving people ever. I bought It's been almost a month now and I am still sick to my stomach that I dealt with such misleading, deceptive, downright thieving people ever. I bought a 2014 Nissan Sentra SV that had the transmission completely fail at only 26000 miles. I drove it it and sounded the the transmission was dragging on the ground and they said it's the worst they have ever seen. I was immediately caught by a salesman who said my service appt online "accidentally" ended up in his inbox and he is the internet salesman. I wasn't told a thing about my car or how long it would be to fix under warranty instead I was hounded and hounded to buy a 2015 Nissan Sentra S a lower model car. I test drove one and 5 hours into the whole deal I told them that they had to get me a rental because I had work to get to Ofcoarse I Cracked at the last second and with two years of oil changes I took the deal at a higher monthly price than the better car I originally owned. I initially said that I might be interested in buying if they would pay off my car they immediately said yes we will pay your car off. After all the paperwork was signed I noticed they did not pay my car off but in fact payed only enough to leave me 5000 dollars in negative equity. I was basically called a fool when I turned their GAP insurance down and told I was going to get into a wreck the minute I drove off their lot. The finance guy couldn't even get the lien released from Nissan so I ended up leaving without any registration for the car. A month later Im getting payments still taken out from my old car and I called Nissan finance and was told the old car was not payed off and I still owed on it no matter what the dealer told me. So now I'm paying to two cars!! I go in a few days after that because they finally have my registration and I have to get a second key that was owed to me it's s basic car key that looks like a house key and was told it would only take 10 minutes. 1.5 hours later I finally left fuming once again. I have never had such a horrible horrible experience in all my life and I'm writing only half of it. Do not buy here!! More
buying a 2015 murano While the people at the dealership were plesant and courteous, the 4 hour process of purchasing a car was brutal. The entire process could be achompli While the people at the dealership were plesant and courteous, the 4 hour process of purchasing a car was brutal. The entire process could be achomplished in 1/2 hour so the only thing i can assume is that you try to wear down the customer so they will agree to anything just to get out of the showroom. Your service taem is exceptional and the primary reason I purchased my car at your dealership. I am pleased with my car and price i paid but the total purcahasing process just leaves you feeling abused. While I would recommend your dealership to others, I am glad i don't have to go through this again for 4-5 years. Speed it up, cut out the planned delys and have your customers feeling good about the expierance rather than exhausted. If you could achomlish that you'd have an unfair advantage over the other dealerships as i'm certain these 3-4 hour process is not unique to your dealership. More