Premier Nissan Mall of Georgia

I bought a battery for my nissan GTR on 11/24. I had not driven the car for about a month and the battery was completely dead. My previous battery was original and I never had this issue after a m I had not driven the car for about a month and the battery was completely dead. My previous battery was original and I never had this issue after a month. I did notice the new battery appeared to be wet on one side. My car is garage stored so I thought that was strange. I tried charging the battery and it would never charge enough to start the car. I had my receipt and on the receipt it said all parts warranty for 12 months. On the battery it was 24 month replacement and 84 month prorated. I removed the battery to bring in and get a replacement. Dan Ryan in parts refused to warranty the battery. He said I need to bring the car in to test it. I can't bring the car in because they battery is dead. He absolutely refused to warranty because I installed it. Nothing on the paper work said warranty void if you install yourself and I also was not told this. He was happy to sell me another battery at full price. Which I had no choice. I work for a dealer group. We would never treat our customers this way. I talked to another nissan deal in Kennesaw and they said it absolutely should have been warranty. I was going to have all my gear boxes and transmission services at this dealer but now? No way! He stated all dealers have this policy and they absolutely do not not! Do better Premier Nissan this is not how you treat customers. Dan Ryan is not a good parts employee. You may want to think about getting him out of customer interaction. Document these supposed rules on your paper work about warranty might me a good idea so you don't lose customers over small transactions. Stand behind your parts and tell the customers the policy upfront or print it!! More

Great service period! Great place to do business with prices are fair and reasonable plus your getting Nissan factory service Great place to do business with prices are fair and reasonable plus your getting Nissan factory service More

I was on the phone getting an out-the-door price. Online, the price for the 2024 titan xd pr was $56,000.00 with rebates. Out the door price he said was $69,800!! I will not be doing business with Online, the price for the 2024 titan xd pr was $56,000.00 with rebates. Out the door price he said was $69,800!! I will not be doing business with this dealership. More

Great time to work with, made the whole experience very easy and better yet gave me a great deal. easy and better yet gave me a great deal. More

I had a very good experience buying my new car from this dealership. The staff was very friendly and they helped me get the car that best fit my life. dealership. The staff was very friendly and they helped me get the car that best fit my life. More

The dealership experience was perfect! Can’t thank them enough for all the help the salesperson and finance did to get me in a car! Can’t thank them enough for all the help the salesperson and finance did to get me in a car! More

I came in to buy a pathfinder and trade my blazer not only did they help me get a beautiful pathfinder they helped my husband get the car of his dreams black on black maxima! Thanks to the staff and prem only did they help me get a beautiful pathfinder they helped my husband get the car of his dreams black on black maxima! Thanks to the staff and premier they have two very happy customers right now! More

Amazing experience! My wife and I been looking for a 3rd row suv for awhile. Thanks to Mason on explaining everything about the pathfinder to me and my wife and showing My wife and I been looking for a 3rd row suv for awhile. Thanks to Mason on explaining everything about the pathfinder to me and my wife and showing all the features that fits our family! Thanks to Doug and Cory for making the pricing easy and John in finance making the finance process so seem-less and easy! More