
Sussex Honda
Newton, NJ

Filter Reviews by Keyword
By Type
Showing 1,041 reviews
Bald tires! They sold me a used car with the tires completely bald! Tires were already worn into the wear indicators. It was late and i drove over an hour and a They sold me a used car with the tires completely bald! Tires were already worn into the wear indicators. It was late and i drove over an hour and a half to get there. So it was too late for me to not take the car. I called the next day to explain about the tires. No one called me back. I called another day and spoke to someone else. No call back. Called again and spoke tk the manager. No call back. Eventually called again and was told the car was as is. Tires are not legally safe. Not happy More
New or rebuilt? If it were possible to give less than one star I would. We bought a new 2017 Honda Accord at the end of September. It started bucking when my husban If it were possible to give less than one star I would. We bought a new 2017 Honda Accord at the end of September. It started bucking when my husband brought it in to get it's permanent plates. It was only after my husband insisted they drive it that the service manager acknowledged there was a problem. At 54 miles this Honda needed a new transmission. When we said we wanted what we were paying for ie. a new car we were told we should be glad they replaced the transmission instead of just fixing the faulty valve. We consider this a rebuilt car NOT new. More
Positive end of year experience Chris Romain and Sussex Honda made shopping for a used care a great experience. It was a snowy cold day but they were warm and welcoming. I would de Chris Romain and Sussex Honda made shopping for a used care a great experience. It was a snowy cold day but they were warm and welcoming. I would definitely recommend them in the future. More
From the start, a great experience Daniel Brookes did an excellent job in helping me with my recent car purchase. He is knowledgeable, listens well and very thorough. David in Business Daniel Brookes did an excellent job in helping me with my recent car purchase. He is knowledgeable, listens well and very thorough. David in Business Management also exceeded my expectations with the financing and warranty coverage for this car. I highly recommend them both. Well done! More
New car With hope Lost in previous car dealership places . Sussex Honda restore my faith in people . Give our family better life quality. Thank You Sussex Ho With hope Lost in previous car dealership places . Sussex Honda restore my faith in people . Give our family better life quality. Thank You Sussex Honda . More
Completely positive car buying experience! I would highly recommend Sussex Honda when shopping for a car. My salesman, Chris Romain was professional, efficient, and genuine. Chris has a relax I would highly recommend Sussex Honda when shopping for a car. My salesman, Chris Romain was professional, efficient, and genuine. Chris has a relaxed, friendly nature that makes you feel comfortable during the entire process. He was quick to reply to my many questions and concerns. There were NO surprises, gimmicks, or pressure when it came time to close the deal. I walked out of the dealership very confident in my purchase. More
Smooth, friendly and no surprises! We purchased a new Honda Pilot and the entire process went very smoothly. Our salesperson, Peter was very kid nd, considerate and I never got the feel We purchased a new Honda Pilot and the entire process went very smoothly. Our salesperson, Peter was very kid nd, considerate and I never got the feeling I was being ‘sold’ to. Also, I asked alot of questions which he very patiently answered for me. Lastly, we knew what was go No on throughout the entire process. There were no surprises (especially about the length of time gongs would take) which was AMAZING! More
Caring and completely professional Great place to buy a car , very knowledgeable and extremely helpful especially Chuck and Anthony. The whole process from start to finish was so smoot Great place to buy a car , very knowledgeable and extremely helpful especially Chuck and Anthony. The whole process from start to finish was so smooth and professional and I never felt any pressure. More
Amazing Customer Service I was able to speak with Paul Pena and he listen to my needs. Besides Paul being a great listener, he also understood my concerns. Paul was able to I was able to speak with Paul Pena and he listen to my needs. Besides Paul being a great listener, he also understood my concerns. Paul was able to negotiate the finance numbers and I was able to sign up for a Certified Pre-Owned Honda Accord. Great car with great features and specially among all, great for my family. Thank you Paul! More
I felt good about the experience I have dealt with some lousy car dealerships in the past but I will say that Sussex Honda was great. Michelle and Chris were very friendly and didn't I have dealt with some lousy car dealerships in the past but I will say that Sussex Honda was great. Michelle and Chris were very friendly and didn't pressure me in anyway. More