Sussex Honda

Great car buying experience!!! Daniel and Gary treated me with respect through the whole time. They were never aggressive or too pushy to make a sale. The dealership itself is spo Daniel and Gary treated me with respect through the whole time. They were never aggressive or too pushy to make a sale. The dealership itself is spotless and has a huge selection of vehicles. More

I recommend DanB and Sussex Honda DanB at Sussex Honda provided great explanations of features, comparison between models & trim levels, put up with my haggling, got the manager to pri DanB at Sussex Honda provided great explanations of features, comparison between models & trim levels, put up with my haggling, got the manager to price match! More

Super patient and accomodating From my initial contact with Michelle B. (internet sales) to our helpful sales consultant, Peter F. - we are very pleased with our Sussex Honda experi From my initial contact with Michelle B. (internet sales) to our helpful sales consultant, Peter F. - we are very pleased with our Sussex Honda experience. I'm disabled and the dealership staff were wonderful about running out onto the lot and driving the vehicles I wanted to test drive right up to the door. We were able to cruise around and test out the cars at our leisure and never felt rushed or pushed. Peter was great with helping me adjust the seat and steering wheel and making sure I could enter and exit the vehicles easily. We were able to determine how well my mobility equipment would fit by testing ease of accessibility on display models right on the dealership floor. I tire easily and was thrilled that we were able to shop, test drive, buy, and drive right off the lot in a matter of hours all in one trip. Fantastic! And Peter was so nice in taking the time to show me all the bells and whistles on my new van. More

Why it was worth driving 1.5 hours to Sussex Honda.... We have purchased 3 cars in the past 18 months; two used, one new. Each of those purchases left us feeling less than comfortable that we were treated We have purchased 3 cars in the past 18 months; two used, one new. Each of those purchases left us feeling less than comfortable that we were treated honestly and fairly. Since our last experience (at Johnston Subaru in Middletown, NY, which was by far the worst experience I have ever had purchasing a car), we decided to do more research prior to actually going into a dealership. I emailed and spoke to no less than four dealerships prior to driving to Sussex Honda and realized the dealership you purchase your car from does matter and they are not all the same. Sussex Honda answered all of my questions immediately via email as per my request, giving me a price for the vehicle we were looking for and was also, per my submitted credit application on their website, able to confirm the interest rate we were eligible for prior to arrival. Because we live in New York and that I was acting as a co-signers for my daughter, there were a few issues regarding registration and credit - Sussex Honda resolved every concern with no stress or frustration. The sales people and finance people know their products and what can and cannot be done without going back and forth with the "let me see what my manager says" game. Further, the Honda HRV is less expensive than the other small SUV's and it's a Honda! We were looking for AWD, dependability and one that would fit an infant car seat and the HRV met ALL of our needs! I highly recommend this dealership but always do your research, it will make you a happier consumer. More

This is the third time we have gone to Sussex Honda. They ar We really like Sussex Honda! We had leased 2 Honda Pilots and now purchased one. We keep going back because it is a friendly dealershi. We really like Sussex Honda! We had leased 2 Honda Pilots and now purchased one. We keep going back because it is a friendly dealershi. More

integrity and Professionalism! Great people here at Sussex. Highly recommend. Dan, Judy and John S were fantastic to deal with on every level, Do not hesitate to call on these "pros Great people here at Sussex. Highly recommend. Dan, Judy and John S were fantastic to deal with on every level, Do not hesitate to call on these "pros". More

Efficient, informational and economical We informed our associate of our wants and needs and he took it from there. He answered all of our questions, taught us quite a deal about the model We informed our associate of our wants and needs and he took it from there. He answered all of our questions, taught us quite a deal about the model we had interest in, and allowed the process to proceed at our pace. A very good experience overall and we bought the car we wanted. More

New CRV! The whole process was a bit too long. The dealership needs to provide magazines or some kind of reading materials. We sat for hours and hours. We ar The whole process was a bit too long. The dealership needs to provide magazines or some kind of reading materials. We sat for hours and hours. We are very pleased with the new CRV. We were very pleased with the employees that worked with us. Our second time buying a Honda. The first purchase was in 2003. Loved that car. Hopefully, we will have as good luck with this car also. One more thing...Reading the window sticker...we were supposed to have a full tank of gas. We had less than half. Oops! More

Wonderful! A top notch dealership! From the time we walked in to the time we walked out with our new CRV everyone was so friendly and very helpful. We will absolutely return if we shoul From the time we walked in to the time we walked out with our new CRV everyone was so friendly and very helpful. We will absolutely return if we should be in the market for another vehicle in the future. More

Not Pressured Impressed with the process. Too often the close is most important, but at Sussex Honda it was Customer knowledge, customer comfort and customer peace Impressed with the process. Too often the close is most important, but at Sussex Honda it was Customer knowledge, customer comfort and customer peace of mind with their decision. More