Sussex Honda

Joe Vizzi was an excellent salesman -- honest and understanding and explained everything extremely thoroughly. He was also extremely knowledgeable and patient. Camille was excellent as well and very understanding and explained everything extremely thoroughly. He was also extremely knowledgeable and patient. Camille was excellent as well and very personable. I would definitely recommend Sussex Honda to friends. More

I contacted Joe Vizzi (Internet Sales Manager) to discuss a 2007 Dodge Ram Pickup truck listed on their website. We had a good (informative) conversation about the vehicle and the process should I decide to a 2007 Dodge Ram Pickup truck listed on their website. We had a good (informative) conversation about the vehicle and the process should I decide to purchase it. The following day I visited the dealership where I was warmly greeted by Joe. I test drove the vehicle and was interested in moving forward with purchasing it. The purchase included trading-in a vehicle and Joe made the whole process smooth and painless. I did my research on the value of my trade-in and the value of the truck I was purchasing. When we talked numbers, Joe was right in-line with a good deal on the pricing. With just a little bit of back-and-forth, we came to a deal I was very happy with. Within two and a half hours from the time I walked in, I was leaving with my new truck and feeling fantastic about the whole process. Joe is a great guy and a pleasure to deal with. I would highly recommend him to anyone looking for a pre-owned (or new) vehicle. More

Joe greeted my husband & I and asked what we were looking for.I told him I wanted a 4 wheel drive, CRV and that I needed it to be under $25,000.He showed us CRV-EX 2009 pre-owned.I am happy to say he that he for.I told him I wanted a 4 wheel drive, CRV and that I needed it to be under $25,000.He showed us CRV-EX 2009 pre-owned.I am happy to say he that he listened to what I asked for & I am very happy with my CRV.Also,he listened to our needs and didn't try to sell us something we couldn't afford or want. More

A plus experience. Joe was a great salesman! He was very very personable and accomodating. I was kept up to date every step of the way. They worked hard to get me the best deal possible. Couldn't be happie very personable and accomodating. I was kept up to date every step of the way. They worked hard to get me the best deal possible. Couldn't be happier! I would definetely recommend having him help you at Sussex Honda! More

I went to Sussex Honda to look at a car armed with my edmunds info and a dealerrater printout (I thought it would keep them honest). Mike told me that: 1) Edmunds reports are irrelevant to new car pri edmunds info and a dealerrater printout (I thought it would keep them honest). Mike told me that: 1) Edmunds reports are irrelevant to new car prices, and 2) Anyone can post whatever they want (he openly admitted to "seeding" online forums). I promptly left the store, never to return. More

I used consumer reports and USAA for my pricing information. I also visited 5 dealerships in 2 months in NJ & NY finding the right vehicle for my family. I'm tough to please to say the least. Th information. I also visited 5 dealerships in 2 months in NJ & NY finding the right vehicle for my family. I'm tough to please to say the least. The staff at Sussex Honda was the most professional, easiest to deal with, and by far the BEST PRICE (they beat consumer reports!). I was very specific with our needs and they bent over backwards to assist us. They actually almost gave away our business to another dealer to speed up the delivery because what we wanted (2009 pilot touring, NAV/RES) was hard to find. We found it elsewhere, but were so angry with our treatment that we returned to Sussex Honda because of their professionalism and honesty. We actually accepted our third choice of vehicle color because we were so comfortable with how we were helped. Jeff Lasala, our salesman, knew so much about the Pilot and its fetures, you would think he helped design it. The sales manager, Mike, was bottom-line honest and fair; couldn't ask for more. The finance guy, Jackson, who does all money paperwork and warraty sales pitch, was awesome as well. He was disarmingly honest and not to mention should do stand-up comedy. Bottom line, we couldn't have been happier. We just drove it home today. More

Difficult to deal with. Want to get every single profit out of your pocket. Quoted me one price and raised it by $2,000 a few days later. If you have to deal with them, do your research first and don't l out of your pocket. Quoted me one price and raised it by $2,000 a few days later. If you have to deal with them, do your research first and don't let them play mind game with you. They will just waste your time by giving you false information and try to settle on the price THEY want. Have absolutely no knowledge about the cars they sell. Most importantly, don't deal with Joe Vizzi. He is a very dishonest salesman. Take your business elsewhere if you can. More

Since 1999 I have purchased 3 Honda's from Sussex Honda, each time the experience just gets better. To be somewhat fair the last 2 were purchased dealing with the Internet team! This basically means that at each time the experience just gets better. To be somewhat fair the last 2 were purchased dealing with the Internet team! This basically means that at the time I walked in the door the transaction was just about set. This latest transaction for a 2008 Honda Civic LX with Judy was great. I went back and forth with her at least 20 times via e-mail on price, options, financing, etc. When I did finally speak to her she was very polite and helpful!End state I purchased the car for $16,884 (MSRP 18,395), that's over $200 BELOW dealer invoice! More

We were looking to get a new Accord, and since we had already purchased in the past, we figured we should go there first as maybe things had changed. Our first purchase there was from a big guy named Mi already purchased in the past, we figured we should go there first as maybe things had changed. Our first purchase there was from a big guy named Mike, who was anything but a 'good guy' to deal with, but I thought I should be open-minded and go in there to see what they could offer us. When we arrived, we were greeted by a gang of salesmen, all standing around the front door smoking cigarettes and wearing black leather jackets. We had to walk around them and excuse ourselves to even get into the dealership! When we stepped inside, it was a very nice showroom! But, it was empty! Where was everybody? I saw Mike sitting behind a glass partition at a desk in the middle of the showroom. He saw us, and without a word, walked past us to get a salesman to help us. He went outside and yelled "Matt, your appointment is here!" Funny thing is, I never called or made an appointment at all. Matt came in and introduced himself, and asked us how could he help us. I told him we wanted to test drive a new Accord to see how we like it. I couldn't believe it as he immediately asked how we were planning on paying for the car. Excuse me?? I told Matt that he shouldn't concern himself with that just yet, I was very insulted, as if I couldn't afford the car! Well, on the test drive, we were very impressed with the car, but less impressed with Matt's dialogue. He really looked like he was very hungover and just plain down-and-out, I almost felt sorry for him. I asked him how I got to be his appointment. He said that he was Mike(sales mgr.) nephew, and that Mike likes for him to help all of his old customers. I couldn't believe that! At least Mike, when dealing face to face, showed a little courtesy. Matt was far from courteous, he tried to tell us that we couldn't afford that EX-V6, and he did not want us to finance, he insisted that leasing was they way to go. It was like pulling teeth just to get an idea of monthly payments. Why does it have to be so hard? And why wouldn't they do what I wanted them to do? To top it all off, they tried to tell me that the window etching had to be purchased, it was printed on all of the contracts already. As I got up to walk out, Mike finally broke his silence and walked over to ask us what was wrong, why were we leaving? I told him that his Nephew here had pushed one too many of our buttons and he was rude and inconsiderate. Mike then asked us what were we waiting for to purchase the car? We were probably tired and maybe a little cranky? I couldn't believe what was spewing forth from this character's mouth. How in the world did that guy get to be a Manager talking to customers like that? We left, OBVIOUSLY, and never looked back. Joyce Honda treated us much better, and we drove home, with our new EX-V6 Accord after the first visit to Joyce Honda! More

We were in the market for a 2007 CR-V EX 4WD in January 2007. Our telephone/email point of contact was Traci Arias in sales. She was right up front in the fact that she would not even bring any offer f 2007. Our telephone/email point of contact was Traci Arias in sales. She was right up front in the fact that she would not even bring any offer from a customer, to her manager, that was anything below MSRP. Traci, thanks for being upfront about selling ABOVE MSRP! That should tell you something about Sussex Honda. We passed on them. More