Susquehanna Chrysler Dodge Jeep Ram

Great experience! Friendly "no push" sales service and a strong customer loyalty appreciation. The vehicle choice is widely diversified so they can offer a variety of options to fit each cust service and a strong customer loyalty appreciation. The vehicle choice is widely diversified so they can offer a variety of options to fit each customer's needs. They also have an expansive used car inventory. More

A smaller country dealership, my experience with SUSQ Dodge was a very good day, for both my 2010 Nitro & my 2011 Ram. The sales lady who helped me purchase my Nitro was the reason I searched for her whe Dodge was a very good day, for both my 2010 Nitro & my 2011 Ram. The sales lady who helped me purchase my Nitro was the reason I searched for her when I bought my Ram. Pam is an excellent sales professional. She answered all my questions and offered me an adequate trade in value for my Jeep. Any service question, she deferred me to the service manager, Nevin, who was also very knowledgable and professional. The fact that this dealership is quality over quantity, is the main reason I went there first. I did not need to go to any other dealer after talking with these folks. I would recommend this dealership to my friends and family. :) More

This was our first experience buying a car from this dealership. Based on our very positive experience,we will definitely be returning. Everyone was very friendly and helpful. We were able to purchase e dealership. Based on our very positive experience,we will definitely be returning. Everyone was very friendly and helpful. We were able to purchase exactly the car and it was easy! Thank you! Sue and Jennae More

From the very moment when we walked into the service area, my wife, Judy, and I were treated as one would treat a loving family member. Aside from that most wonderful, and unexpected, experience, we imm area, my wife, Judy, and I were treated as one would treat a loving family member. Aside from that most wonderful, and unexpected, experience, we immensley enjoyed the comfort areas provided by Susquehanna Dodge for their service center's customers. We are new to the York, PA. area, having relocated from Goodyear, AZ. Although we had a very good dealer, Larry Miller Dodge,to take care of our truck's needs, we were more than aprehensive prior to visiting Susquehanna Dodge. To state that we are pleased with our new dealer relationship would be a mild statement. It was truly a pleasure to meet Jeremy. We look forward to a long and lasting relationship with Susquehanna Dodge. Additionally, you can trust that we will certainly recommend Susquehanna Dodge to others whom we may come in contact. More

I have a 2008 Jeep Grand Cherokee which I bought new from a dealership that was closed down by Chrysler. I only had 17,000 miles on the car and my check engine light came on. I called my former dealer and a dealership that was closed down by Chrysler. I only had 17,000 miles on the car and my check engine light came on. I called my former dealer and they recommended I contact a Jeep dealer because it would be warranty work. Since it was the week before Christmas I thought it would be difficult to get my car looked at. There are 2 dealers in the York PA area. I called the first dealership and the lady that answered seemed to be overwhelmed and almost rude stating that there is no way she could get my car in even if I waited for it she didn't know how long I would wait. So I called Susquehanna. I knew as soon as the phone was answered that this was going to be a good experience. The service advisor took my name, address and phone number and asured me that they could help. In fact he got me in the next day a 1:00pm. I arrived early, and was greated professionally, I was offered coffee and shown a choice of waiting areas. While I waited for the repairs they kept me informed of what they found (sensor failure) and what they are doing to fix it. When the job was completed I was once again treated professionally and thanked for my business. I told them they earned a new customer! The dealership is clean and is run like a customer would want. I highly recommend this dealership for service. More

I've dealt with another "local" Chrysler/Dodge/Jeep dealership in York and there is just no comparison to Susquehanna Dodge. Everyone my wife and I dealt with was absolutely wonderful. They explained e dealership in York and there is just no comparison to Susquehanna Dodge. Everyone my wife and I dealt with was absolutely wonderful. They explained everything well and the car was ready in a timely manner and under quote. We absolutely recommend Susquehanna Dodge's Service Department. More

When I first came to Susquehanna Dodge, I did not know what vehicle I wanted. I test drove a vehicle that was suggested to me by the sales representative, however was still unsure what vehicle I wanted to what vehicle I wanted. I test drove a vehicle that was suggested to me by the sales representative, however was still unsure what vehicle I wanted to pursue. Tricia gave me some information to look at, and we corresponded by email over the next few days. When I returned, I had the opportunity to drive two other vehicles one of which I chose to pursue. Tricia and I sat down and went over what the payments would be, however I wanted to take the offer home and think about it; there was no sales pressure on me to make a decision that day. I went home and worked out a price that would fit my budget and returned to the dealership. I told Tricia the payment that I wanted to pay a month, and she made it work for me. This is the second car I have purchased from Susquehanna, and I will return when the need arises for me to buy another. I recommend this dealership and Tricia to anyone who may be interested in a Dodge, Jeep, or Chrysler vehicle. More

I was looking for a used vehicle and stopped at Susquehanna Dodge. I was greeted by Pam Derolf. I explained to Pam concerning my credit and wanted to purchase a used vehicle. Pam advised me that th Susquehanna Dodge. I was greeted by Pam Derolf. I explained to Pam concerning my credit and wanted to purchase a used vehicle. Pam advised me that they had a program called Auto Traxx which specialized in financing people with not so good credit. Pam was very understanding and knowledgeable. Pam was able to put my wife and I in a 2008 Chrysler Sebring with a decent payment. Pam was fantastic to work with and she devoted a lot of time into this sale. The other employees of the dealership were also very polite and kind while we were there. I would highly recommend this dealership and Pam Derolf for anyone in search of a vehicle. More

We are relatively new to the area and searched for information about a dealership we can trust and had great customer service. We chose Susquehanna Dodge, Chrysler, Jeep to service my RAM truck and wa information about a dealership we can trust and had great customer service. We chose Susquehanna Dodge, Chrysler, Jeep to service my RAM truck and was extremely pleased with the Service Department. So when we decided to trade the truck in we thought we would give Susquehanna a try for our next purchase and it exceeded our expectations in every way. Cheyne was incredibly helpful, friendly and responsive. He was extremely knowledgable about our Jeep Overland we purchased. We have NEVER had any salesperson show us the functionality of our vehicle during delivery but Cheyne spent as much time as needed to show us how to use all the technology! We are a military family and move quite a bit and have purchased cars all over the United States and can honestly say, this was the best experience we have ever had purchasing a car! We will recommend Cheyne and Susquehanna to anyone who asks for a recommendation of a great place to buy a car. Please keep up the great work! More

I called the dealership and spoke with tricia. I came to the dealership and test drove the that evening. Tricia had stayed late to meet me. I came a few days later to look at it and the dealership had just the dealership and test drove the that evening. Tricia had stayed late to meet me. I came a few days later to look at it and the dealership had just closed, but they stayed after closing. When I came in a week later to pick the vehicle up, all the paperwork was ready and I was out the door in less than 30 minutes. More